Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Personal Information
References
Timeline
Generic

Kerry Muir

Henderson,New Zealand

Summary

Dynamic security professional with extensive experience at P&O Australia, adept at emergency response and conflict resolution. Proven track record in crime prevention and access control, ensuring safety and compliance. Recognized for attention to detail and effective report writing, contributing to a secure environment and enhancing guest satisfaction. First aid and CPR certified.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Youth Security Officer

P&O AUSTRALIA
, Australia
10.2015 - 02.2025
  • Company Overview: Cruises Ship
  • Cruises Ship
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Maintained accurate logs of all security related activities.
  • Checked for safety hazards and took corrective action when necessary.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Performed first aid and CPR when necessary during emergency situations.
  • Responded to alarms and conducted investigations as required.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Provided escorts for visitors as needed throughout the facility.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Observed patrons and customers to quickly address security situations.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Assisted with crowd control during large events held at the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Confirmed visitor identification prior to granting entry into the building.
  • Enforced access control measures in accordance with established procedures.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Verified photo IDs and tickets to allow guests passage.
  • Identified suspicious activity to determine appropriate response.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained high levels of alertness throughout shifts.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Catering Assistant

The recruitment Agency
Auckland, New Zealand
04.2021 - 01.2024
  • Catering Assistant Eden Park Auckland (blues game)
  • Distributed food to waiters and waitresses to serve customers.
  • Assisted caterers with food distribution by organizing food products and plating items.
  • Plated finished dishes according to presentation standards set forth by the restaurant.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Followed strict guidelines set forth by executive chef or management team when prepping ingredients or assembling dishes.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Set up and cleaned up food preparation and service stations before and after catered events.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Ensured compliance with food safety regulations and standards.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Maintained cleanliness and organization in the kitchen and event areas during and after events.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Assisted in the preparation of food items following chef's instructions and safety regulations.

Security Officer for MIQ Hotels and Port of

First Security NZ
Auckland, New Zealand
12.2021 - 04.2022
  • Working in managed and isolation, quarantine hotel during COVID
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Observed patrons and customers to quickly address security situations.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to alarms and conducted investigations as required.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Verified photo IDs and tickets to allow guests passage.
  • Maintained accurate logs of all security related activities.
  • Maintained high levels of alertness throughout shifts.
  • Enforced access control measures in accordance with established procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Guarded restricted areas to prevent unauthorized entry.
  • Worked effectively in team environments to make the workplace more productive.

Security Officer

The recruitment Agency
Auckland, New Zealand
12.2021 - 04.2022
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Observed patrons and customers to quickly address security situations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Reported safety hazards for remediation response.
  • Performed first aid and CPR when necessary during emergency situations.
  • Checked for safety hazards and took corrective action when necessary.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Maintained accurate logs of all security related activities.
  • Assisted with crowd control during large events held at the facility.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Picker, production packer, kitchen production team

Bite lab Montana Group
01.2021 - 06.2021
  • Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Ensured proper labeling of products for easy identification.
  • Assisted in training new pickers on warehouse procedures.
  • Communicated with supervisors regarding any order issues.
  • Collaborated with team members in order picking processes ensuring efficient workflow.
  • Identified and reported any inventory discrepancies.
  • Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
  • Packed orders securely for shipment, ensuring accuracy and quality.
  • Labeled boxes and placed in outbound collection areas.
  • Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
  • Worked efficiently to meet daily picking quotas.
  • Assisted in loading and unloading of delivery trucks.
  • Communicated effectively with coworkers in order to ensure smooth workflow.
  • Inspected items for damage or defects prior to packing to ensure quality control.

Café /barista /cashier staff

Auckland Zoo New Zealand
, New Zealand
04.2021 - 04.2021
  • Café /barista /cashier staff Elephants Café

Café /barista, cashier staff

Auckland Zoo New Zealand
, New Zealand
04.2021 - 04.2021
  • Café /barista /cashier staff Watering hole café

Kitchen hand (Pasty Department)

Sky City Auckland
Auckland, New Zealand
11.2020 - 01.2021
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Participated in receiving deliveries and organizing supplies in storage areas.
  • Followed all health code guidelines when handling food items.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Organized storage areas for efficient access to items when needed.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Disposed of garbage according to health regulations.
  • Partnered with chef to cook food and comply with food preservation guidelines.
  • Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Ensured proper storage of food supplies to minimize waste and maintain freshness.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
  • Cleaned dishes, pots, pans and utensils.
  • Assisted with special event catering and preparation, including setup and food service.
  • Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
  • Received deliveries of food items and stored them properly.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Operated dishwashers to sanitize dishes and silverware.
  • Maintained cleanliness and organization of kitchen equipment and utensils.

Room Attendant

The Quest Mackay Australia
Mackay, Australia
01.2015 - 12.2015
  • Sorted and counted linens and organized in storage areas.
  • Locked guest rooms after performing housekeeping services and maintained complete security.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Folded laundry items such as sheets and towels according to established standards.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Reported damage or theft of hotel property to management.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Demonstrated excellent customer service skills when interacting with guests throughout their stay.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Swept and damp-mopped private stairways and hallways.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.

Room Attendant & Public Areas

The Mac Service Group ltd
, Australia
01.2011 - 12.2015
  • Company Overview: Mining Accommodation Australia
  • Mining Accommodation Australia

Receptionist

OreillysO’Reilly’s Rainforest Retreat & Villas
Lamington National Park, Australia
01.2008 - 01.2011
  • Company Overview: Lamington National Park QldQueensland, Australia
  • Room Attendant
  • Functions Waitress
  • Housekeeping Supervisor
  • Housekeeping Team leader
  • Lamington National Park QldQueensland, Australia

Receptionist/Senior Receptionist/Night Audit/Night Porter

Peppers Beacon (formerly Outrigger)
Queenstown, New Zealand
01.2007 - 01.2008
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Responded to inquiries from internal staff members regarding office operations.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated daily log book with information about visitors entering the premises.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted visitors and provided them with assistance.
  • Managed company database and ensured the accuracy of contact information.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated and maintained databases with current information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Assisted with filing documents and other clerical duties as required.
  • Supported office security by following safety procedures and controlling access via reception desk.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Enforced safety regulations within the premises according to company policy.

Receptionist, Night Audit, Night manager

Outrigger on the Beacon
Queenstown, New Zealand
01.2006 - 01.2008
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored security cameras to ensure the safety of customers and employees.
  • Oversaw night audit function and preparation of daily financial reports.
  • Analyzed financial data to identify areas where cost savings could be achieved.
  • Secured building and walked grounds, fostering health and safety of employees and guests.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.
  • Created reports summarizing daily operations activities such as sales figures, cash flow management.

Corporate Cadet –( Manager in Training)

Lakeland Rydges Hotel
Queenstown, New Zealand
01.2004 - 01.2006
  • Restaurant Supervisor
  • Barmaid
  • Functions Waitress
  • Receptionist
  • Reservations
  • Reservationist
  • Night Porter
  • Housekeeping Supervisor

Housekeeping Supervisor, Room Attendant

The Heritage Hotel
Queenstown, New Zealand
01.2000 - 01.2002
  • Turndown Attendant
  • House Person

Room Attendant, Waitress, Barmaid

Fitzroy River Crossing Hotel
Fitzroy Crossing, Australia
01.2000 - 12.2000

Room Attendant

Mount Bay Waters Apartment & Hotel
Perth, Australia
01.2000 - 12.2000

Room Attendant, Self checker Room Attendant

The Heritage Hotel
Queenstown, New Zealand
01.1999 - 01.2000

Waitress /cocktail waitress for the casino

Broad walk Seafood Restaurant
Queenstown, New Zealand
01.1999 - 01.2000
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Answered questions about menu items, ingredients, and pricing.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Organized take-out orders efficiently according to customer requests.
  • Prepared checks accurately and processed payments promptly.
  • Updated and maintained databases with current information.

Barmaid

Kelvin Hotel Molly O’Grady’s Bar
Invercargill, New Zealand
01.1999 - 01.2000
  • Effectively multitasked within fast-paced environment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Participated in promotional activities such as happy hour specials or discounted drink nights.
  • Followed safety protocols when handling hazardous materials such as alcohol or cleaning chemicals.
  • Cleaned work areas including counters and shelves throughout shift.
  • Assisted in training new barmaids on job responsibilities and safety guidelines.
  • Prepared alcoholic and non-alcoholic beverages in accordance with standard recipes.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Stocked bar inventory and place orders for products and supplies.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Wiped down tabletops and stoles and mopped floors to maintain clean, well-sanitized environment.
  • Processed payments using POS system or cash register accurately.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Stocked bar area with necessary supplies such as liquor, beer, wine, glassware, napkins, straws, ice.

Campaigner

Greenpeace Australia
, Australia
01.1999 - 12.1999

Room Attendant

Sherwood Manor Hotel
Queenstown, New Zealand
01.1996 - 12.1998
  • Company Overview: Queenstown New Zealand
  • Housekeeping Supervisor
  • Restaurant Supervisor
  • Barmaid
  • Queenstown New Zealand

Concert staff

Millbrook Resort
Queenstown, New Zealand
01.1997 - 12.1997
  • Kenny Rogers Concert

Room attendant

Millennium Hotel
Queenstown, New Zealand
01.1995 - 12.1996

Waitress

Quality hotel
Queenstown, New Zealand
01.1995 - 12.1996

Café Staff, Cashier, Kitchen Staff

Mount Cook ski field
Queenstown, New Zealand
01.1995 - 12.1995

Room Attendant

Quality Hotel
Queenstown, New Zealand
01.1994 - 12.1995

Waitress, Receptionist, Kitchen Porter

Country Lodge Hotel
Queenstown, New Zealand
01.1993 - 12.1995

Bartender

The recruitment Agency
Auckland, New Zealand
04.2021
  • Bartender Eden park Auckland (six60concert)

Bartender

The recruitment Agency
Auckland, New Zealand
04.2021
  • Bartender Shed10 Auckland (Painting company)

Education

Some College (No Degree) - Rural Firefighting

Queensland Fire And Emergency Service
QUEENSLAND AUSTRALIA
08-2024

Some College (No Degree) - Stcw 10 Basic Training Level 3

Windermere Toi- Ohomai TE PUKENGA
Tauranga, NZ
03-2024

COA For Security

C4
Auckland, NZ
02-2024

Security Courses For First Security During COVID

Wilson Security Online
Australia
02-2022

Some College (No Degree) - Child Psychology Advance Level

Udemy
Online
02-2021

Counselling Children & Adolescents

Udemy
Online
02-2021

Some College (No Degree) - Chemical Handling, Storage.

Southern Hospitality Chemic
Auckland, NZ
01-2021

Some College (No Degree) - Food Safety

Enviromental Health Australia
Australia
08-2020

Some College (No Degree) - SIT30707 Hospitality Operations Level 111

Bridgework
Queensland Australia
01-2014

Some College (No Degree) - Sport Nutrition

Cengage Education
Queensland Australia
11-2010

Some College (No Degree) - on the job trainer

Hospitality Standards Institute
Queenstown Hertiage Hotel
01-2001

Some College (No Degree) - Restaurant Service Basic Table & Beverage Service

Southern Polytechinc
Invercargill, NZ
10-1993

Some College (No Degree) - Childcare Course 16weeks

Ymca
Invercargill
08-1993

Cargill High School -

12.1992

Personal Trainers - Personal Trainer

Australian Institue Personal Trainers
Australia

Skills

  • Emergency response
  • Customer service
  • Time management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Inventory management
  • Access control
  • Conflict resolution
  • Public safety
  • First aid training
  • Accident investigation
  • Radio communication
  • Security equipment operation
  • Physical fitness
  • Crime prevention methods
  • Workplace violence prevention
  • Checkpoint management
  • Theft prevention training
  • Staff management
  • Shift work experience
  • Alarm monitoring
  • Dispatch
  • Criminal law
  • Report generation
  • Access badge distribution
  • Security screenings
  • Stationary surveillance
  • Patrol operations
  • Investigative tools
  • Report writing
  • Arrest procedures
  • Entrance control
  • Hazardous materials response
  • Background investigations
  • Conflict resolution techniques
  • Conflict de-escalation
  • Incident reporting
  • Fire safety training
  • Crisis intervention training
  • Night and safe deposit procedures
  • High level of integrity
  • Crime prevention
  • Investigative skills
  • First aid and CPR certified
  • Security guard license
  • Screening wands
  • Visitor tracking
  • Interior and exterior patrol
  • Access control management
  • Metal detector operation
  • Premises patrol
  • Crime scene security
  • Witness interview techniques
  • Evidence protection
  • MS Excel
  • Basic administration
  • Adaptability and flexibility
  • Incident documentation
  • Domestic violence prevention
  • Personnel screening
  • Complex Problem-solving

Hobbies and Interests

  • Cooking
  • Travelling
  • Hiking
  • Photography
  • Sport

Certification

  • P&O Australia cruises nominated crew member of the month for Sept 2024
  • Host Responsibility 2021
  • Chemical Handling, Storage, Application, 2021
  • I’m alert in Food Safety, 2020
  • P&0 Australia cruises nominated crew member of the month for Jan 2019
  • P&O Australia cruises Proud to serve Pacific Explorer Jan 2019
  • P&O australia cruises Proud to progress Pacific Jewel Sept 2018
  • P&0 Australia Cruises certificate of commendation award of 3 flags for outstanding action, which prevented the loss of life to a guest on board Pacific Dawn Nov 2016
  • The Mac 2 years of service certificate, 02/2014
  • The Mac Coppabella Maltese moment You make a different award, 09/2013 & 12/2013
  • The Mac Service of excellence, 2013
  • Australia Business Award, 2013
  • Operations Safety Induction Certificate, 2012 & 2013
  • Portable Fire Extinguisher & Fire Safety Awareness Training Course, 2010
  • First Aid course, 2009
  • Certificate of Chemical Safety, 2009
  • Service of Alcohol, 2009
  • To make each guest feel special Oreilly’s, 07/2008-09/2008
  • Peppers Pride Award Employee of the, 04/2007-06/2007
  • New Zealand Red Cross Comprehensive First Aid, 2007
  • Cardio Pulmonary resuscitation course, 2007
  • Hospitality standards institute on the Trainer course, 2001

References

  • Mrs Margaret Peck, Tutor, Southland Polytechnic, Invercargill, NZ Phone +64321 8259
  • Robin Powell Tutor, YMCA, Invercargill, NZ, Phone+6432182989e
  • General Manager, Quality Hotel, Queenstown NZ, Phone+6434428123
  • HR Manager, Country Lodge Hotel, Queenstown NZ,Phone +6434427688
  • HR Manager, Ski fields, Queenstown NZ, Phone+6434424663
  • HR Manager, Sherwood Manor, Queenstown NZ, PHONE+6434428032
  • Sandi Mullholland, Executive Housekeeper /HR Manager, Lakeland Rydges Hotel, Queenstown NZ,Phone +6434427600 or Phone +6434421023, Sandi.Mullholland@rydges.co.nz
  • Donna Stewart, General Manager, Pepper Beacon, Queenstown NZ Mobile 64+278552020
  • Ken Harris, Regional Manager, Peppers Hotel & Resorts, New Zealand, Phone+6433601000, ken.harris@peppers.co.nz
  • Alan Junor, Front Office Manager, Oreilly’s Rainforest, Queensland Australia, Phone +61422976004
  • Bruce Griffiths Executive Housekeeping Manager, Oreilly’s Rainforest, Queensland Australia, Mobile+6142282886
  • Dianne Southwell, Assistant Manager, Housekeeping, The Mac Service Group Mining Accommodation, Copperbella Qld Australia Mobile+61427905603
  • Mindy Hempenstall, Assistant Housekeeping Manager The Mac Service Group Mining Accommodation, Copperbella Qld Australia Mobile+6141843031
  • Ruhina Tamarapa, Housekeeping Supervisor, The Mac Service Group, mining Accommodation Copperbella Qld Australia Mobile+61449159762
  • Micheal Previte, Village Manager, The Mac Service Group,Mobile +61408804747
  • Anne Jackson Quest Housekeeping Manager Qld Australia Mobile +61427772406
  • The recruitment agency, Yaman Becerikli, Auckland NZ Phone+64 09 3205207,
  • Nadia Pobre, HR, The Montana Group HR, Auckland NZ Mobile+64 21782912,
  • P&0 Australia cruises Level 5 465 Victoria Avenue, Chatswood, NSW, 2067, Australia Phone, +61294328500
  • Lorriane Selway or Juanita Hayes, First Security NZ, 2 Arthur Brown Street, Mount Wellington, Auckland, 1060, New Zealand Phone 0800347787

Personal Information

  • Date of Birth: 03/24/74
  • Nationality: New Zealand

References

References available upon request.

Timeline

Security Officer for MIQ Hotels and Port of

First Security NZ
12.2021 - 04.2022

Security Officer

The recruitment Agency
12.2021 - 04.2022

Bartender

The recruitment Agency
04.2021

Café /barista /cashier staff

Auckland Zoo New Zealand
04.2021 - 04.2021

Café /barista, cashier staff

Auckland Zoo New Zealand
04.2021 - 04.2021

Bartender

The recruitment Agency
04.2021

Catering Assistant

The recruitment Agency
04.2021 - 01.2024

Picker, production packer, kitchen production team

Bite lab Montana Group
01.2021 - 06.2021

Kitchen hand (Pasty Department)

Sky City Auckland
11.2020 - 01.2021

Youth Security Officer

P&O AUSTRALIA
10.2015 - 02.2025

Room Attendant

The Quest Mackay Australia
01.2015 - 12.2015

Room Attendant & Public Areas

The Mac Service Group ltd
01.2011 - 12.2015

Receptionist

OreillysO’Reilly’s Rainforest Retreat & Villas
01.2008 - 01.2011

Receptionist/Senior Receptionist/Night Audit/Night Porter

Peppers Beacon (formerly Outrigger)
01.2007 - 01.2008

Receptionist, Night Audit, Night manager

Outrigger on the Beacon
01.2006 - 01.2008

Corporate Cadet –( Manager in Training)

Lakeland Rydges Hotel
01.2004 - 01.2006

Housekeeping Supervisor, Room Attendant

The Heritage Hotel
01.2000 - 01.2002

Room Attendant, Waitress, Barmaid

Fitzroy River Crossing Hotel
01.2000 - 12.2000

Room Attendant

Mount Bay Waters Apartment & Hotel
01.2000 - 12.2000

Room Attendant, Self checker Room Attendant

The Heritage Hotel
01.1999 - 01.2000

Waitress /cocktail waitress for the casino

Broad walk Seafood Restaurant
01.1999 - 01.2000

Barmaid

Kelvin Hotel Molly O’Grady’s Bar
01.1999 - 01.2000

Campaigner

Greenpeace Australia
01.1999 - 12.1999

Concert staff

Millbrook Resort
01.1997 - 12.1997

Room Attendant

Sherwood Manor Hotel
01.1996 - 12.1998

Room attendant

Millennium Hotel
01.1995 - 12.1996

Waitress

Quality hotel
01.1995 - 12.1996

Café Staff, Cashier, Kitchen Staff

Mount Cook ski field
01.1995 - 12.1995

Room Attendant

Quality Hotel
01.1994 - 12.1995

Waitress, Receptionist, Kitchen Porter

Country Lodge Hotel
01.1993 - 12.1995

Some College (No Degree) - Rural Firefighting

Queensland Fire And Emergency Service

Some College (No Degree) - Stcw 10 Basic Training Level 3

Windermere Toi- Ohomai TE PUKENGA

COA For Security

C4

Security Courses For First Security During COVID

Wilson Security Online

Some College (No Degree) - Child Psychology Advance Level

Udemy

Counselling Children & Adolescents

Udemy

Some College (No Degree) - Chemical Handling, Storage.

Southern Hospitality Chemic

Some College (No Degree) - Food Safety

Enviromental Health Australia

Some College (No Degree) - SIT30707 Hospitality Operations Level 111

Bridgework

Some College (No Degree) - Sport Nutrition

Cengage Education

Some College (No Degree) - on the job trainer

Hospitality Standards Institute

Some College (No Degree) - Restaurant Service Basic Table & Beverage Service

Southern Polytechinc

Some College (No Degree) - Childcare Course 16weeks

Ymca

Cargill High School -

Personal Trainers - Personal Trainer

Australian Institue Personal Trainers

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