Kerry Rasmussen
Auckland,Orewa
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
Work History
Business Development Advisor
Building Construction Industry Training-Te Pukenga
09.2010 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
Branch Manager
Carters Building Supplies
01.2009 - 09.2010
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Education
National Certificate Sales
Competenz
Auckland, NZ05.2016
No Degree - Secondary Education School Certificate
Rangitoto College
Auckland, NZ11.1975
Skills
- Product Knowledge
- Business Management and Development
- Quantitative Research
- Customer Consultations
- Event Organisation
Timeline
Business Development Advisor
Building Construction Industry Training-Te Pukenga
09.2010 - Current
Branch Manager
Carters Building Supplies
01.2009 - 09.2010
National Certificate Sales
Competenz
No Degree - Secondary Education School Certificate
Rangitoto College
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