Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Generic
KERRY TURNER

KERRY TURNER

Tauranga,BOP

Summary

A highly versatile all-rounder with a variety of skills gained within both public and private organisations. Dedicated and self-directed Office and Ops Manager and with diverse experience in organizations of all sizes and across multiple industries .I can operate Acturis (accounting&insurance), Newbook, Sage (accounting) and Canva systems. Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in organizations of all sizes and across multiple industries.

Overview

7
7
years of professional experience

Work History

Administrative Office Manager

Scarlet Branding
02.2023 - 12.2023
  • Streamlined office processes by implementing efficient organizational systems and procedures.
  • Daily processing of orders.
  • invoicing and processing of purchase invoices and credit notes
  • Introuced new systems to help with efficiency.
  • Reduced costs by negotiating vendor contracts for office supplies and services.
  • Developed strong relationships with clients through customer service and timely responses to inquiries.
  • 2IC to owner

Operations Manager

Delaware North
07.2021 - 02.2023
  • Running a team of up to 15 staff
  • Creating weekly rosters
  • Responsible for daily operational elements for Maintenance and Housekeeping as well as reception, socials, website and maintenance oversight.
  • Operating well above 90% occupancy for the period of July 1- Dec 1
  • Responsible for hiring, disciplinary and training forTeam Members and Team Leaders.
  • Invoicing and Ordering and approving for payroll
  • Creating training manuals & training module system for new starters -Responsible for reporting, scheduling and conducting maintenance at the property.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Cleaning Supervisor

Team Clean
02.2018 - 06.2021
  • Running a team of 5 cleaners to create the day-to-day rotas.
  • Checking behind the cleaning team to ensure the job is done to the highest quality.
  • Creating a good relationship with the property managers to arrange a schedule that will suit them.
  • Ordering linen and cleaning supplies
  • Meeting with property owners to ensure our quality of service is satisfactory.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.

Property Manager

Touch of Spice
01.2019 - 04.2020
  • Making sure our holiday homes are kept to the highest standard Checking behind cleaners
  • Calling local trades to make sure work can be done on chosen properties
  • invoicing clients
  • Checking in guests
  • Responsible for daily banking
  • Working with local businesses to provide the best guest experience
  • Arranging events at properties side by side with event manager
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.

Recruitment Consultant

West Recruitment
12.2017 - 05.2018
  • Interviewing and assessing prospective applicants and matching them with vacancies
  • Increased candidate placements by developing and implementing targeted recruitment strategies.
  • Streamlined the interview process for efficiency, resulting in faster hiring decisions.
  • Drawing up shortlists for clients
  • Organising interviews and selection events -Helping prepare interviews -Building relationships with clients
  • Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.

Personal Assistant

LATHAM Industries
05.2017 - 12.2017
  • Looking over and arranging day to day schedule
  • Making calls on Mr Latham's behalf to arrange meetings
  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Driving to do personal errands
  • Meeting with local businesses to discuss business growth
  • Ordering supplies
  • Provided competent support to Mr Latham, overseeing and leading the team in all front-facing aspects of the business.
  • Devised external marketing -Lead and created training manuals for all team members

Education

First Aid -

Triple One Care
01.2024

Business Relations -

Giles Insurance
07.2016

Hispanic Studies & Japanese -

University of Manchester
08.2015

Skills

  • Leadership Skills
  • Ability to Work Under Pressure
  • Effective Time Management
  • Ability to Work in a Team
  • Account Reconciliation
  • Training and Coaching
  • Relationship Building
  • Database Administration
  • Expense Reporting
  • Customer Service
  • Conflict Resolution

References

References available upon request

Hobbies

  • Co-founder of Remarks Dance Crew non for profit organisation and am currently chairman of the board.
  • I have taught dancing across all ages for the past 15 years.
  • Production & Stage manager for Showbiz Queenstown.
  • Stage manager for the Christmas Extrvaganza shows for the past 3 years running.
  • Have an active involvement in my Uncle's charity in Uganda - The Mifumi Project.

Timeline

Administrative Office Manager

Scarlet Branding
02.2023 - 12.2023

Operations Manager

Delaware North
07.2021 - 02.2023

Property Manager

Touch of Spice
01.2019 - 04.2020

Cleaning Supervisor

Team Clean
02.2018 - 06.2021

Recruitment Consultant

West Recruitment
12.2017 - 05.2018

Personal Assistant

LATHAM Industries
05.2017 - 12.2017

First Aid -

Triple One Care

Business Relations -

Giles Insurance

Hispanic Studies & Japanese -

University of Manchester

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