Summary
Overview
Work History
Education
Skills
Accomplishments
Marching
Timeline
Generic

Keryn Cawood

Summary

Attentive and organized with a successful history in sales and management and elderly healthcare. Strong ability to adapt and learn quickly in a pressure-fast, fast-paced environment while creating and maintaining client relationships.

Overview

18
18
years of professional experience

Work History

Diamond and Precious Gemstone Sorter

Landau
06.2021 - Current
  • Examine and select diamonds and precious stones consistent with specification industry and client requirements
  • Use calibrated laboratory instruments
  • Interpret and adhere to company rules and policies to protect business interests and provide optimal customer service
  • Adapt quickly to changes in workload demands or tight deadlines, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Manage inventory levels effectively, ensuring timely supply replenishment for seamless continuation of the sorting process.

Sales and Quotation Specialist

Landau
10.2019 - Current
  • Designed and price unique piece designs for individual clients
  • Estimated wholesale and retail values of gemstones, raw metals, and completed jewellery pieces
  • Use complex mathematic equations to work out the cost of the product, used with a step-by-step breakdown of instructions with a detailed cost for the factory to produce a wholesale price to present to clients
  • Tracking international exchange rates, diamond prices, and gold /precious metal market to ensure pricing is in real-time
  • Managing and maintaining client accounts, being clear and concise about every aspect of each job.
  • Developed customized solutions for clients to meet unique project requirements while maintaining profitability goals.
  • Increase repeat business through exceptional communication skills, fostering strong relationships with clients.
  • Manage high-volume quote requests while maintaining attention to detail
  • Adapt quickly to changing client needs, ensuring that quotes remained relevant and competitive in a dynamic market environment.
  • Ensure accuracy of all quotes by meticulously reviewing specifications, drawings, and other documentation
  • Prepare quotes to submit to clients and secure new business.

Coach

Empire Senior Marching Team
01.2015 - Current
  • Manager and treasurer roles held from 2016-2023
  • All funding applications
  • Attain all quotes for travel
  • Hiring of facilities for training venues
  • Organizing all away trips and building itineraries for each member
  • Carrying out all required audits
  • Managing MYOB for accounts
  • Weekly reconciliation for bank account on MYOB
  • Devising and implementing all personal training plans for members and team
  • Creating all display routines ( patterns and Dance)
  • Organizing all fundraising
  • Managing teams' income and expenditure
  • Maintaining Empire name upholding the team to high of standards, and adhering to all Marching New Zealand policies
  • Promotion of Empire and the sport of Marching in a positive and well-reflected manner
  • Conducting monthly management meetings.
  • Promote sportsmanship values amongst team members, fostering a positive competitive atmosphere within the team environment.
  • Utilize positive communication to encourage team and promote integrity and respect.
  • Boost player confidence through personalized training sessions and continuous feedback.
  • Develop strong relationships with players'' families to encourage support and involvement in their technical growth.
  • Encourage strong team culture and cultivate healthy training ethic by demonstrating diligence, patience, and respect for others.
  • Manage training schedules, ensuring efficient use of time and resources for optimal results.
  • Analyze and evaluate team performance and judging sheets to identify areas of improvement.
  • Motivate team members to become stronger and more effective through training habits and proper nutrition.
  • Improve team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Facilitate open communication between team members, coaches and management, ensuring that all concerns were addressed promptly and effectively.
  • Train and mentor new coaches on fundamentals of coaching to apply best practices and strategies.
  • Conduct regular performance evaluations for team members, setting clear expectations for continued improvement throughout the season.
  • Enforce discipline both on and off-field to lead team with highest personal standards.
  • Spearhead off-season training programs focusing on skill development while maintaining physical conditioning levels..
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Facilitate group coaching sessions and provide individual coaching support.

Activities Director

Ryman
02.2019 - 10.2019
  • Scheduled movies, entertainment, and other special events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
  • Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
  • Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
  • Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Acted as a liaison between the activities department and other facility staff, ensuring seamless integration of recreational offerings with daily care plans.
  • Maintained master calendar and relevant records.
  • Developed meaningful relationships with residents, gaining insight into their personal histories and preferences in order to better serve their needs.
  • Increased community engagement by organizing special events, outings, and guest speakers for residents.
  • Collaborated with interdisciplinary teams to develop personalized care plans that incorporated meaningful leisure activities for each resident.
  • Organized seasonal celebrations that fostered a festive atmosphere within the facility while respecting cultural diversity.
  • Coordinated volunteer programs that allowed community members to engage with facility residents in various capacities, enriching both parties' lives in the process.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.

Manager

Michael Hill
01.2012 - 02.2013
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members..

Diversional Therapy Unit Co Ordinator, Dementia .

Bupa
01.2006 - 01.2010
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
  • Maintained thorough documentation of attendance records, incident reports, and other pertinent information related to each participant's experience within the program.
  • Collaborated with interdisciplinary teams to provide holistic care and support for residents'' needs.
  • Addressed individual preferences by offering a range of culturally relevant activities, fostering inclusiveness and cultural appreciation.
  • Conducted clinical observations in during activities, noting emotional, and behavioral health.
  • Created and maintained detailed reports of daily, weekly and monthly operations.

Education

Papanui High School
Christchurch, NZ

Skills

  • Time Management
  • Client confidentially
  • Clear communicator
  • Reliable and trustworthy
  • Efficient administrator
  • Troubleshooter
  • Deadline management
  • Organized
  • Empathic
  • Quick learner

Accomplishments

Sports: Marching , National honours

New Zealand Champion Marching team Mc Vicar2005/2006

Established Empire Marching Team 2016

2nd New Zealand Champion Coach 2016

3rd New Zealand Champion Coach 2017

New Zealand Champion Display Coach 2019, 2nd New Zealand Champion Coach

3rd New Zealand Champion Coach 2023

2nd New Zealand Champion Coach 2024

Empire representing New Zealand in 2023 Drill dance MNZ Tattoo.

Marching New Zealand Service to Marching award 2022

Marching

I have been involved with the sport of Marching for nearly 30 years, starting off as a Marcher, and marching in top teams across all grades having attained multiple local, regional and national titles. In 2015 I started my own team and have placed every year we have competed. I have mentored young coaches, and teams from across Canterbury and New Zealand, and have been awarded a Marching New Zealand award for my service to the sport of Marching. Marching has given me the most amazing experiences, working with a cross section of cultures, back grounds and teaching me how teams work and function, It pushes me to be better and enables me to be a stronger more confident worker and person. I am currently on the judges adjudication panel to implement upgrades to our sport, and am advocating for change for the use of Te Reo within our sport, to better represent our culture and member identity.

Timeline

Diamond and Precious Gemstone Sorter

Landau
06.2021 - Current

Sales and Quotation Specialist

Landau
10.2019 - Current

Activities Director

Ryman
02.2019 - 10.2019

Coach

Empire Senior Marching Team
01.2015 - Current

Manager

Michael Hill
01.2012 - 02.2013

Diversional Therapy Unit Co Ordinator, Dementia .

Bupa
01.2006 - 01.2010

Papanui High School

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Keryn Cawood