Kescia Seator

In my current role, I manage key financial and operational functions across the business, ensuring smooth and accurate reporting. My responsibilities include:

• Bank Receipting & Reconciliation: Performing regular bank reconciliations and receipting to ensure all incoming an outgoing payments are accurately recorded and reconciled.
• Inter-Entity Transactions: Managing financial transactions and reconciliations between Australian and UK entities, ensuring accuracy and compliance with accounting standards.
• Debtor Management: Overseeing accounts receivable by tracking outstanding debts, following up on payments, and maintaining positive customer relationships.
• Month-End Processes: Supporting month-end processes, including posting journals and assisting in preparing FBT returns to meet compliance requirements.
• Budget Preparation Assistance: Assisting in the preparation of annual budgets, collaborating with department heads to forecast and allocate financial resources effectively.
• Expense Management: Overseeing company expenses, including managing credit card expenditures and processing them for accurate reporting.
• Stock Management: Liaising with the Warehouse team to monitor inventory levels and maintain accurate stock records.
• Reporting & Data Entry: Preparing financial reports for management and entering transactional data into accounting systems with precision and timeliness.
• Retail Operations: Assisting in retail and trade show operations, including product and till setup, customer service, and sales support.

I work closely with the Customer Service, Sales, Operations, and Logistics teams to foster effective cross-functional communication and ensure smooth operational flow across all business units.

In my administrative internship at The Gap, I provide essential support to both clients and internal teams, focusing on client satisfaction and operational efficiency:

• Client Onboarding: Assisting in the onboarding process of new clients, ensuring they are welcomed and provided with necessary resources and membership kits.
• Client Relationship Management: Ensuring that clients are satisfied with the services provided, addressing any concerns, and following up to ensure all needs are met.
• Operational Support: Supporting daily administrative tasks, including responding to emails and managing schedules.

During my time at Coupland’s Bakery, I gained invaluable skills in customer service, retail management, and daily operational responsibilities:

• Customer Service: Provided friendly, efficient service to customers, taking orders, answering queries, and ensuring customers’ needs were met.
• Retail Operations: Assisted with stock management, keeping shelves well-stocked, ensuring product quality, and maintaining a clean and organized store environment.
• Banking & Store Closing: Responsible for completing end-of-day banking procedures and closing the store as a Duty Manager, ensuring that all financial transactions were correctly handled.