Keshav Saini
20B Airfield Road,Takanini
Summary
A proven leader and efficient organiser, I excelled at a Family Business, enhancing event success and volunteer engagement. I leveraged strong interpersonal skills and attention to detail to elevate community relations and program operations. I mastered time management and problem-solving, fostering a team-oriented environment and driving positive outcomes without exceeding a numerical percentage.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Mobil Gas Station
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
Family Business
03.2022 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Supported public relations efforts by representing the organization at various community events and building positive relationships with potential supporters.
Education
No Degree - Quantity Surveying in Construction
North Tec
238 Queen Street, Auckland 101007-2026
High School Diploma -
Army Public School Kaluchak
03.2022
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organised and Efficient
- Attention to Detail
- Leadership Qualities
- Problem-Solving
- Time Management
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Mobil Gas Station
08.2024 - Current
Volunteer
Family Business
03.2022 - 06.2024
No Degree - Quantity Surveying in Construction
North Tec
High School Diploma -
Army Public School Kaluchak
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