Keval Parmar
Auckland,New Zealand
Summary
Result-driven Operations Support Coordinator with strong background in streamlining operational processes, coordinating logistics and managing administrative tasks. Possess substantial knowledge in utilizing data management tools for strategic planning and performance tracking. Proven ability to improve workflow efficiencies, solve complex problems and foster team collaboration. Notable contributions include enhancing operational productivity and customer satisfaction levels in previous roles
Overview
4
4
years of professional experience
Work History
Operations Support Coordinator
Halls Cold Chain Logistics
Auckland, New Zealand
05.2022 - Current
- Managing daily transportation operations, ensuring timely pickups and deliveries
- Managed and allocated resources (vehicles, drivers, equipment) to meet operational demands
- Managing reverse logistics in accordance with company policy
- Coordinated investigations and collaborated with teams to resolve operational discrepancies, ensuring seamless business operations
- Provided exceptional customer service and support to internal and external stakeholders
Inwards Goods Assistant
New World Pioneer
Palmerston North, New Zealand
07.2021 - 05.2022
- Received and processed incoming goods, ensuring accurate and efficient handling
- Conducted quality checks on delivered products, reporting damages or discrepancies
- Managed and maintained accurate records of received goods, including documentation and data entry
- Coordinated with suppliers, transporters, and warehouse teams to resolve issues
Warehouse Store-Person
Bidfood
Hamilton, New Zealand
11.2020 - 07.2021
- Picking stock from pick sheets to fulfill customer orders
- Making sure the goods are placed in the correct bay
- Making sure frozen, dry, and chilled goods are segregated
- Ensuring all the goods are loaded onto correct trucks
- Maintaining warehouse areas in neat and clean fashion
Education
Graduate Diploma - Supply Chain Logistics
Waikato Institute of Technology
Hamilton, WKO11.2020
Bachelor of Management Studies - Marketing
Kes Shroff College of Science and Commerce
Mumbai, India04.2017
Skills
- Logistics/Transportation management software (Truck mate, EROAD, Sapphire)
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Strong problem solving and analytical skills
- Proficient in VDF operations and management
- Familiarity with warehouse benchmarking metrics
- Exceptional customer service
- Reach and Forklift operation
- Documentation management
Accomplishments
- Trained the stores team at New World Pioneer in effective handling of materials and integrating best practices, significantly reducing accidents/product damage
- Coordinated with the Inventory Manager to identify and address discrepancies, achieving a recovery of $5,000 for New World Pioneer
Timeline
Operations Support Coordinator
Halls Cold Chain Logistics
05.2022 - Current
Inwards Goods Assistant
New World Pioneer
07.2021 - 05.2022
Warehouse Store-Person
Bidfood
11.2020 - 07.2021
Graduate Diploma - Supply Chain Logistics
Waikato Institute of Technology
Bachelor of Management Studies - Marketing
Kes Shroff College of Science and Commerce