Summary
Overview
Work history
Skills
Accomplishments
Work availability
Timeline
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Kevin Findlay

Whitby,Porirua

Summary

I am an experienced manager with proven results in leading business to achieve success both operationally and financially. My objective is to apply a high caliber of professional management in a team environment, to produce a superior level of service. I am a trained professional with a wide range of managerial experience in service orientated fields and have the proven ability to deliver effective and quality customer service. As one who is keen to maximise the strengths in others and apply strong motivational skills to my team, I believe I have much to offer any prospective employer. My work history reflects my comprehensive expertise in business management including advisory roles and business development and growth.

Overview

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10

GoodmanFielder

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Foodstuffs Wellington

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Progressive Enterprises

Work history

Regional sales manager

Goodmanfielder
Lower Hutt, Wellington
06.2021 - Current
  • Led a sales team of 6 to achieve [Number]% of their sales targets within [Timeframe].
  • Effectively used Salesforce and LinkedIn Sales Navigator to generate sales leads that resulted in [Number] new account wins.

Capabilities Manager/Trainer Goodman Fielder

goodmanfielder
08.2020 - 06.2021
  • Working as part of the capabilities team Training Distributors and their drivers, Completing Capability reviews, managing change, and encouraging good business practices and processes.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Assessed knowledge and skills gaps, creating opportunities to fuel improvement.
  • Created and implemented best practice policies and processes to aid operational performance.
  • Introduced new opportunities for team building and communication, resulting in better team performance.
  • Prepared training materials and supplemental aids to support employee comprehension.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Conducted audits and risk assessments to achieve regulatory compliance.

Territory Sales Manager

Goodman fielder, Foodservice-Route
07.2013 - 08.2020
  • Reporting to a Regional Sales Manager I was responsible for growing sales through value by ensuring that Goodman Fielders products are distributed and available and meet cycle objectives.

Trade Marketing Representative

Imperial Tobacco
07.2012 - 07.2013
  • Reporting to the Area Sales Manager I was responsible for growing sales through value by ensuring that Imperials products are distributed and available and meet cycle objectives in the retail trade.

Store Manager

Porirua New World
11.2011 - 07.2012
  • Reporting to the owner-operator I was responsible for providing those who reported directly to me with support and advice to achieve excellence in their areas of responsibility to assist the operator to achieve high standards and an acceptable return on their investment.
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Understood what drives overall business success and prioritized and delivered quality results.
  • Upheld a positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Acted as liaison between staff and management to improve store performance.
  • Provided excellent customer care through prompt complaint resolution and quality of service.
  • Challenged and inspired team members to achieve business results.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Completed opening and closing procedures each day.

Sales Manager

Toops Convenience
04.2009 - 11.2011
  • Convenience:
  • Manage the channel to ensure the business continued to develop, meeting sales budgets and providing support to key internal and external customers
  • Manage a team of 18 direct reports and 17 indirect
  • Grow customer segment and profitability
  • Support and implement promotional program's, ensuring POS is developed & used
  • Manage and support sales representatives, providing regular updates on the convenience program
  • Assist Channel Manager Convenience with developing opportunities within the channel to further grow customer satisfaction and profitability
  • Milk Division:
  • Manage growth within current areas and areas not yet distributing
  • Grow customer base & volume without compromising profitability
  • Assist & support Branch Managers with day to day running of the Milk Division staff
  • Visit current & potential customers, providing quotes etc for supply
  • Tobacco Division:
  • Improve the overall efficiency of the Tobacco Van Division without compromising service
  • Manage key Van Division activity & incentives with key channel supply partners e.g
  • Imperial/Philip Morris
  • Manage the day to day running of the van division with the assistance of BDM - Route
  • Provide regular updates & meetings with the Van Division
  • Obtain accurate and appropriate business environment data to measure business success and opportunity

Branch Manager

Toops Wholesale Division
02.2006 - 04.2009
  • Manage the daily operations of the branch
  • Grow customers' perception of the branch and its services
  • Build a positive staff attitude to the branch and its customers
  • Build suppliers confidence in the branch
  • Manage the employment of all branch staff
  • Performance manage direct reports
  • Meet or exceed sales budgets
  • Managed and developed branch staff
  • Responsible for a branch fiscal budget

Business Manager

New World Group
06.2003 - 02.2006
  • Worked with and managed a team of advisors to strengthen the New World brand by providing members with support and advice to achieve excellence
  • Coordinated the implementation of yearly store plans and reviewed progress with the Owner Operator to ensure that goals were met
  • Participated on the ‘Advertising Committee' & ‘Ranging Committee'
  • Provided feedback on store practices, events, performances that may impact on the New World brand
  • Liaised with ‘Modernisation Division' on store projects and new store development
  • Created business plans with the operators as required, assisting with short and long term financial targets for the store & individual departments covering: Sales Growth, Gross Profit, Wages, Shrinkage, Product Range, Personnel Development, Succession Planning and Capital Investment Objectives
  • Analysed current processes and recommended changes to improve business practice, and developed a plan for priorities SUMMARY OF ACHIEVEMENTS:
  • Exceeded Sales targets while working within the RFS team at Goodman fielder
  • Exceeded Sales Targets at Imperial Tobacco and achieved cycle objectives through good working relationships with my customer base
  • Managed three divisions Toops Convenience achieving sales growth year on year
  • Bought operational costs down across all Divisions
  • Toops Convenience grew a retail group PTTPLUS OF 225 members achieving year on year sales and membership growth

Skills

  • A confident level of computer skills including
  • Microsoft Office Suite and Sales Data Analysis tools
  • Business development
  • Territory management
  • Food Saftey
  • Salesforce
  • Financial records analysis
  • Rapport and relationship-building
  • Superb time management
  • Key account development
  • Sales territory growth
  • Market Intelligence
  • Continuous improvements
  • Customer acquisition and retention
  • Recruiting and hiring
  • Energetic
  • Territory sales management
  • Communication and engagement techniques
  • Pilot project management
  • Lead generation
  • Excellent communication skills
  • Time management
  • Team building
  • Customer-focused
  • Leadership

Accomplishments

  • Toops Palmerston North managed the implementation of $29 million dollars worth of oil business into the branch from Gilmour's upper North Island
  • Toops Palmerston North managed the transfer of $10 million worth of full service business into Toops Palmerston North from Toops Napier
  • Foodstuffs Wellington established and developed a team of business advisors for the central New World region which assisted and advised New World members on good business practice
  • PROGS managed several Supermarkets that were nominated for Regional Business Awards
  • PROGS managed several supermarkets through out New Zealand that had turnovers up to 52 million a year and staff up to 120, Actively Play Senior Football
  • Coaching Junior cricket at club and rep level
  • Coaching Junior Rugby at club and rep level

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Regional sales manager

Goodmanfielder
06.2021 - Current

Capabilities Manager/Trainer Goodman Fielder

goodmanfielder
08.2020 - 06.2021

Territory Sales Manager

Goodman fielder, Foodservice-Route
07.2013 - 08.2020

Trade Marketing Representative

Imperial Tobacco
07.2012 - 07.2013

Store Manager

Porirua New World
11.2011 - 07.2012

Sales Manager

Toops Convenience
04.2009 - 11.2011

Branch Manager

Toops Wholesale Division
02.2006 - 04.2009

Business Manager

New World Group
06.2003 - 02.2006

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