KEVIN HAKIZIMANA
Henderson,Auckland
Summary
PERSONAL STATEMENT I am a hard-working, reliable and honest person. I am not shy to ask for help when I need it. Although I am very competitive, I enjoy the company of others in a work or social environment. My greatest strengths are my creative abilities, my caring nature and my willingness to take on responsibility.
Overview
6
6
years of professional experience
Work History
Operations Assistant
The Trust Arena
01.2021 - 01.2023
- I worked per time at the Trust Arena as an Operations Assistant for a year and 6 months
- What this consisted of was setting up events such as concerts and exhibitions ,setting up function rooms for various meetings and also setting up the courts for basketball games , volleyball games, Futsal and much more
- On top of that I was given the responsibility of opening and closing the whole arena on my shifts
- What I learnt from this experience was working in a much larger team and how important every small role is and how it benefits the larger picture especially when I was involved in the set-up process of our much bigger concerts
- I would say this also greatly enhanced my current ability to work in a team
- I would also cover gym shifts as the trust arena has a gym inside it, so I also gathered some experience in working in a gym as I would sign up customers for memberships and answer any inquiries from potential members regarding the gym.
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
Retail Assistant
Jay Jays
01.2020 - 01.2021
- I worked per time at Jay Jays , and during my time there I not only did I polish my customer service skills but I also learnt so much about retail and the importance of sales.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Grocery Assistant
Pak n Save Westgate
01.2018 - 01.2019
- I worked per time at Pak n Save for over 8 months during my time there I worked as a grocery assistant and in doing this I picked up even more skills especially adding on too my customer service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
Retail Assistant
Warehouse
01.2017 - 01.2018
- WareHouse westcity I worked per time at the warehouse in the westcity mall in Henderson for more than 6 months , during my time their I gained a lot of experience within the retail field and learnt new skills in the work place such as communicating with my team and as well as the customers and making sure my customer is my first priority while also managing to balance other tasks given to me by manger.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Science - Health Science
Auckland University of Technology
Auckland, NZ12.2023
High School Diploma -
Liston College
Henderson, NZ2018
Liston College
Henderson, NZ2017
Skills
- Time management and organisational skills
- Excellent Team work skills
- Customer Assistance
- Adaptable and Flexible
- Customer Needs Assessments
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
Accomplishments
- 2012-2013 The Salvation Army (various locations)
- Provided support during various fellowships and community events. Assisted by helping to supervise children's programmes, hospitality , cleaning and following direction from leaders.
- 2017-2018 Voluntary work for St Vincent De Paul
- Provided service and care towards those whom the society of St Vincent De Paul looked to assist.
Additional Information
- Achievements and Awards : Represented West Auckland in Football ,First in Physics level 3 (2017) First in Geography level 3(2017) Endorsed level 2 with excellence (2017) Endorsed Level 3 with excellence (2018), Bachelor of Science(2023)
- Work based first Aid Certificate
- Skills Learned: Resuscitation , coping with accidents in the work place/community and applying basic first aid.
sports
Sports have always been a major part of my life and still are, most importantly football and basketball. i have had the honour to represent Auckland football in many tournaments at the highest level playing in elite rep squads and also local clubs such a Oratia football club. And for basketball i got the chance to play for my University ( Auckland University of technology).
Languages
kinyarwanda
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Operations Assistant
The Trust Arena
01.2021 - 01.2023
Retail Assistant
Jay Jays
01.2020 - 01.2021
Grocery Assistant
Pak n Save Westgate
01.2018 - 01.2019
Retail Assistant
Warehouse
01.2017 - 01.2018
Bachelor of Science - Health Science
Auckland University of Technology
High School Diploma -
Liston College
Liston College
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