
Results-driven manager with successful career training, monitoring and encouraging teams to thrive. Proficient in all areas of store operations, human resources and reliable in developing and capitalizing on improvement opportunities. I manage with empathy and adaptability and find success in team building and culture setting.
Manager of the businesses flagship store, including its online business. I have a reporting team of 37 staff. I am responsible for all areas of business management, event planning, and marketing of the branch.
Setting budgets for financial year and tasked with achieving all relevant KPI’s.
I oversaw all elements of instore recruitment strategies, interviews, training and development for my team. I built new performance management tools and cocaching systems to prioritise staff development. I enjoy adjusting my management and communication style for the diverse range of employees. Building the business to its highest financial heights and annually measured on my staff’s satisfaction through annual 360 reports. Supplier and producer relationship building was paramount to our success and I networked with our 300+ suppliers to ensure maximum efficacy.
I build educational workshops, created numerous events and brought my many ideas for business evolution into fruition through project management to
Waste free, environmental