Kevin Mason

• Generated and developed client leads through cold-calling, office drop-ins, and collaboration with marketing teams.
• I speak with a range of contractors and homeowners, offering quotations, tender pricing, and project specific rates in order to find the perfect solution.
• High-volume outreach is fundamental to my success in exceeding KPI interaction targets, engaging with up to 10-20 new prospects each day to secure new business opportunities

Throughout my time at The Roofing Store, I have refined my expertise in waterproofing, strengthened my sales capabilities, and enhanced my ability to deliver strategic, solution focused outcomes for all customers. cementing a career path I know I'll be happy in for many years to come.

• Promoted from Customer Experience into a Sales Consultant position based on strong performance and results.
• Managed end to end sales processes, continuing to prepare accurate quotations, accurate sales orders, and responding promptly to phone and email enquiries.
• Provided technical support on roofing specifications, including QS estimates, screw patterns, profile load bearing requirements purlins, and NZ/AS Building Code compliance Etc.
• Converted customer enquiries into profitable sales through solution focused problem solving and product expertise.
• Collaborated with customers, internal stakeholders, and suppliers to deliver sound outcomes and maintain strong working relationships.

After securing this opportunity, I sought and found progression into a more structured, dedicated sales focused role. Taking every opportunity to further develop my industry knowledge and become the ultimate upsell powerhouse.

• Delivered customer-focused sales support by processing orders, creating quotations, and providing technical knowledge accurately and efficiently.
• Applied industry knowledge to assist clients with requirements, providing tailored waterproofing and product recommendations.
• Collaborated with a national sales team, strategizing and ensuring consistent coverage across the board, promoting true efficiency and high quality service delivery.
• Maintained strong client relationships through transparent communication, building trust and offering solution-oriented advice.

Leveraged roofing background in Sales Consultant role at Steel and Tube to assess customer needs, ensuring timely processing of orders and follow-up on quotations to maximize business potential.

• Undertook residential/ re-roofing tasks, light commercial projects, restorations, and simple to complex flashing installations.
• Developed comprehensive knowledge of waterproofing systems, materials, supplier products, and their performance in variable applications.
• Applied utmost quality to all installation methods in accordance with the NZ/AS Building Code, ensuring efficiency, durability, and quality workmanship.
• Gained strong expertise in building envelope systems through hands on, on site experience.

This role established a solid technical foundation, igniting my long term commitment to the roofing, cladding and waterproofing industry. The years served in roofing after my apprenticeship made my transition into sales a welcome yet strategic endeavor.