Kevin Lima
Auckland,AUK
Summary
Dynamic bartender with a proven track record at Monica Loves, excelling in high-volume service and cash management. Recognized for strong multitasking and engaging personality, I enhanced guest experiences and fostered loyalty through exceptional service. Committed to responsible alcohol service and maintaining a clean, organized bar environment.
Overview
9
9
years of professional experience
Work History
Bartender
Monica Loves
01.2025 - 05.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Rosie Ogrady's
08.2023 - 11.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
The Provincial
04.2023 - 07.2024
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Madame George
09.2022 - 03.2023
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Bartender
Shy Guy, Night Club
02.2022 - 09.2022
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared garnishes by evenly slicing and pitting fruits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
Front of House/Bartender
Hallertau
07.2020 - 02.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Front of House
Midnight Garden
10.2019 - 01.2020
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
- Led pre-shift meetings for Front of House staff members, reviewing daily specials, upcoming events, or pertinent announcements as necessary.
- Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
Bartender
AV Nightclub
05.2018 - 08.2019
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
Kitchen Hand
Better Burger
05.2016 - 05.2018
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Auckland Grammar School
Auckland, NZ12-2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Monica Loves
01.2025 - 05.2025
Bartender
Rosie Ogrady's
08.2023 - 11.2024
Bartender
The Provincial
04.2023 - 07.2024
Bartender
Madame George
09.2022 - 03.2023
Bartender
Shy Guy, Night Club
02.2022 - 09.2022
Front of House/Bartender
Hallertau
07.2020 - 02.2022
Front of House
Midnight Garden
10.2019 - 01.2020
Bartender
AV Nightclub
05.2018 - 08.2019
Kitchen Hand
Better Burger
05.2016 - 05.2018
Auckland Grammar School
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