Results-driven Quality professional with a knack for high productivity and efficient task completion. Specialize in statistical process control, root cause analysis, and continuous improvement methodologies. Excel in communication, problem-solving, and teamwork to enhance product quality and process efficiency.
Overview
15
15
years of professional experience
4
4
Certificate
Work History
Quality Engineer
Fulton Hogan
Palmerston North, New Zealand
08.2023 - Current
Champion quality by advocating a 'Do it once do it right' culture
Assuring compliance with Management Plans, Project Instructions, PCP's, Work Instructions and specifications in line with best trade practice
Check off all items on the SNAG List on completion to achieve a defect free complying with the project control plan
Assist in document control function – drawings and specifications
Coordinate and control Engineering and Technical activities on the project ensuring that Safety, Health and
Environmental requirements are complied with
Coordinate subcontractors and suppliers, and liaise with the foremen on suppliers' and subcontractors' day-to-day activities.
Prepare / review / issue Work Instructions and other project specific control documentation.
Prepare documentation for procurement and tender variations
Ensure that process control documentation is produced for work activities undertaken (i.e. process control plans, consultant verification, client hold points / witness points)
Ensure that subcontractor and supplier quality documentation is reviewed for adequacy and that verification records generated by the subcontractor or supplier are forwarded to Fulton Hogan and maintained as quality records
Participate in investigation and documentation of non-compliance
Prepare end of month financial reports for those activities which responsible for
Plan and schedule work to ensure they are executed in a time and cost-efficient manner
Liaise with the Design Engineer to ensure that design changes are adequately documented
Maintain open communication with staff and management and keep management informed of potential or actual Problems
Identify the requirement of new process control plan assessing the scope of work
Provide input to the determination of lot plans as required
Provide assisting guidance to the Site and Project Engineers to fulfil their role regarding their QA responsibilities
Report to SLT team or Project Director any situation where non-compliance is likely to expose the project to unnecessary or avoidable risk
Assist in the implementation of engineering and technical solutions necessary to deliver the project
Respond to identified deficiencies in accordance with the Management System requirements with assistance from Site Engineers and Project Engineers and verify implementation of remedial action
Implement requirements of the Project Management System with regard to Quality, Safety and Environmental
Management, in particular Work Instructions, Process Control Plans and other project specific control documentation such as Works Management Plans
Quality Coordinator
Downer EDI Engineering
Melbourne, Australia
04.2023 - 08.2023
Implement and maintain the Project/s Quality Management Plan (QMP) ensuring contractual and Downer requirements are met
Owns the development and updating of the Project Quality Management Plan across all wireless projects. Ensure QMP incorporates ISO 9000 criteria
Work with the project team members to ensure quality assurance and control methods are in place in accordance with QMP
Collaborate with the project team to support the delivery of quality compliance & continuous improvement
Champion quality across the wireless business, advising on and promoting the QMS and project QMP to ensure adherence to requirements
Own and manage the defect process – responding to client defect and work with Regional Construction team to action and close NCRs
Ensure reports, audits, registers and KPIs are implemented, maintained, managed in accordance with the QMP and client’s requirements
Compile weekly metrics for project reporting, trend analysis to identify gaps and prepare rectification programs
Assist in the preparation of Quality material required for tender responses
Provide clear direction for the team and through clear plans, communication and consistent feedback
Work closely with the client to understand their drivers for the program of work and ensure they are captured in the planning phase
Actively support a culture where people understand their responsibilities with the team and take accountability for the outcome of the project
Provide continuous improvement initiatives to improve the efficiency and output of the team
Provide leadership, support and direction to the project team members in the execution of project work
Initiatives are under-taken to ensure that project activities are completed “Right First Time”
Quality & Compliance Manager
PEC Limited
Marton, New Zealand
10.2021 - 04.2023
Represented the company in external audits, demonstrating the effectiveness of the quality management system.
Maintained records of all inspection activities in a secure database system.
Monitored production operations for compliance with good manufacturing practices and regulatory requirements.
Developed and maintained quality documentation, including quality manuals, procedures, and records.
Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
Conducted training sessions for staff on quality principles, tools, and techniques to foster a quality-centric culture.
Established key performance indicators that measure the success of quality initiatives.
Performed root cause analysis on quality issues identified during inspections or audits.
Participated in new product development projects to ensure quality requirements were integrated from the outset.
Quality & Risk Manager
Dialog Fitzroy Limited
New Plymouth, New Zealand
07.2018 - 10.2021
Develop, implement and maintain QMS procedures and Plans across all divisions and subsidiaries to comply with integrated management systems
Consult with internal/external stakeholders to discuss performance-related issues and implement actions to eliminate errors
Define risk framework for business and review considering risk matrix
Optimize the performance of QMS system to meet required strategies, policies, and procedures
Monthly and annual management review for quality and improvements
Develop and deliver monthly Principles and Standards reporting information/data that is useful in making management decisions
Ensure that codes and standards are periodically reviewed and changed/updated as required
Present strategic initiatives for continuous improvement opportunities
Ensure all activities are undertaken in accordance with quality principles, policies, and procedures
In accordance with organization’s quality objectives and responsibilities, investigate nonconformities and take appropriate corrective action
Uphold quality requirements through consistent auditing of the QMS system, its documentation, its implementation, and its adherence
Optimize the efficiency and effectiveness of the QMS system through innovation and continuous improvement
Undertake a mentor role in areas of professional expertise to widen the skills and knowledge of others ensuring they develop as professionals
Develop quality programs to close the gaps and secure high levels of competency and performance
Ensure all subsidiary's workforce follow agreed standards, systems, and processes including document control
Work with HR and IT team to identify training needs and organize necessary trainings, monitor training effectiveness once completed
Quality Assurance Technician
McKechnie Aluminium Ltd
New Plymouth, New Zealand
08.2016 - 07.2019
Overseeing the product manufacturing process to ensure quality is maintained by performing in-process and final inspections
Co-ordinate for customer complaints and review customer satisfaction
Investigate issues promptly encountered by the production team
Analyze the failure of the product and process and identify the root cause
Support Good Manufacturing Practice (GMP) audits and external/internal audits
Assume responsibility for technical clearance of the product and process
Collaborate with cross-functional teams to resolve quality issues and implement corrective actions
Conduct a technical test of the product and clear the batch once confirmed
Management of job-specific Inspection & Test Plans in production
Reviewing products, processes, and systems on an ongoing basis to determine where improvements can be made
Actively participate in production meetings with the manufacturing team and raise quality expectations
Management of the organization’s equipment calibration process
Inspection of manufactured parts using various calibrated equipment required by customer standards and specifications.
Operate laboratory equipment to conduct mechanical testing of the material
Associate Manager-Quality Assurance
Kirloskar Brothers Limited
Sanand, India
05.2013 - 01.2016
Lead quality initiatives, ensuring alignment with organisational quality standards
Coach and mentor teams to enhance their understanding of QA principles
Develop and implement robust quality audit systems focusing areas with high risk and revenue loss
Foster strong relationships with internal-external stakeholders to build trust and drive engagement
Maintain compliance with safety, regulatory, and quality requirements for product and processes
Conduct regular GMP & Gemba walks to monitor quality practices in the production and store locations
Implement and oversee ISO 9001 and other regulatory quality systems
Lead internal and external audits, ensuring compliance with relevant standards.
Identify and resolve non-conformance issues, identify root causes and implementing corrective actions
Ensure all lab equipment is functioning properly, and calibration schedules are maintained.
Monitor and calibrate equipment to maintain accuracy and reliability
Investigate customer complaints, perform thorough Root Cause Analysis (RCA), and prepare actionable reports
Perform data trending on complaints to identify recurring issues and improvement opportunities
Conduct all testing associated with raw materials, finished products, and imports for batch release
Lead and oversee quality improvement projects, ensuring timely completion
Work with suppliers and contract manufacturers to ensure processes are capable, have sufficient controls in place, can meet our delivery requirements, and meet our cost targets
Kaizen facilitator, supporting a culture of continuous improvement throughout the organization using Lean and Six Sigma principles
Facilitating the successful launch of new product first article inspection and testing
Mechanical Engineer (Quality)
Rotofilt Engineers Limited
Ahmedabad, India
05.2010 - 04.2013
Overseeing the product manufacturing process to ensure quality is maintained by performing in-process and final inspections
Develop and enforce quality control procedures throughout the production process to ensure consistent product standards
Supervise internal manufacturing assembly process, including training temporary staff, to ensure efficient production and maintain product quality,