Keziah Krishna
Auckland
Summary
I am an enthusiastic worker with many years of experience in various jobs. I have worked in a fast paced customer oriented environment. I am recognized for a one of a kind ability to use individualized sales techniques with groups of customers whilst remaining energetic -extensive experience with various POS systems and knowledge in various industries. I maintain an optimistic attitude with every job assigned to me and excellent attention to detail and service.
Overview
5
5
years of professional experience
Work History
Red shirt programme
The Warehouse
- Work experience at The Warehouse in Takanini
Customer service Representative
Drivesure Manukau
04.2022 - Current
- NZTA agent; Working through the landata system to issue registrations, number plates and other motor vehicles queries of customers.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Day to day data entry to ensure we had customer returning to get their WOFs.
- Helping out in the WOF lane with lane assisting work.
- Stocktaking to ensure we were up to date with our stationary, WOF books and MVR labels/ forms
Food and beverage attendant
Novotel Hotel
10.2021 - 03.2022
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Mail officer
New Zealand Post
03.2019 - 08.2021
- Improved mail processing efficiency by implementing an effective sorting and distribution system.
- Streamlined the mailroom workflow by organizing incoming and outgoing mail effectively.
- Reduced errors in mail handling, ensuring proper routing and delivery of packages.
Night filler
The Warehouse
11.2018 - 01.2019
- Christmas temp Job
- Enhanced product quality by adhering to strict sanitation guidelines and maintaining a clean work environment.
Education
High School Diploma -
Rosehill College
Papakura, NZSkills
- Programming Documentation
- Team Development
- Active Listening
- Prioritization
- Paperwork Processing
- Data Collection
- Product Knowledge
- Data Entry
- Appointment Scheduling
- Call Management
- Account Updating
Languages
English
Native or Bilingual
Hindi
Professional Working
Timeline
Customer service Representative
Drivesure Manukau
04.2022 - Current
Food and beverage attendant
Novotel Hotel
10.2021 - 03.2022
Mail officer
New Zealand Post
03.2019 - 08.2021
Night filler
The Warehouse
11.2018 - 01.2019
Red shirt programme
The Warehouse
High School Diploma -
Rosehill College
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