Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
BusinessAnalyst

Khairal Kopu-Walker

auckland

Summary

I’m a highly ambitious and enthusiastic young woman with a background in customer service, hospitality and childcare. I enjoy working in environments that are dynamic and challenging and have a friendly, yet mature outlook on my work. I am looking for a full-time opportunity where I can continue to develop and excel my skills in.

Overview

4
4
years of professional experience

Work History

Front of House Waitress

PikoPiko Eatery
Merrilands, New Plymouth
12.2021 - Current
  • Providing excellent customer service
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep the pantry well-stocked during busy periods.
  • Checked identification for the minimum age for sale of alcoholic beverages.
  • Ensuring a clean work environment.
  • Working long hours, split shifts and busy functions and events.
  • Experience in Kitchen hand work, such as prep work and backpacking.

Barista Trainee

Western Institute Of Technology At Taranaki
New Plymouth, TKI
07.2021 - 09.2021
  • Barista duties
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiping down counters and tables to prevent the spread of germs.
  • Light food prep and kitchen work, such as sandwiches, salads, paninis and deep fryer
  • Supervising a small front-of-house team.
  • Counter and table service

Casual Assistant

YMCA Child Care Center
New Plymouth, TKI
02.2020 - 12.2020
  • Voluntary work.
  • Before/after school and holiday program, supervision and care of children, ages 5-13.
  • Ensuring health and safety requirements are maintained.
  • Working with children with ADHD and other disabilities
  • Following protocols involved with culture and religion.
  • Long hours and early morning starts, such as 6:30 am.
  • Cleaning duties and general housekeeping

Education

New Plymouth Girls' High School
New Plymouth, NZ

YMCA
New Plymouth, NZ

Skills

  • Team Player
  • Customer Satisfaction
  • Dining Room Cleaning and Upkeep
  • Warm and Friendly
  • Cool Under Pressure
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Billing and Payment Processing
  • Menu Memorization and Presentation
  • Glassware Polishing
  • Table Setting Arrangements
  • Taking Reservations
  • Dining Area Maintenance
  • Restocking Items
  • Adaptable and Flexible
  • Energetic and Outgoing
  • Table Preparation
  • Organised and On Time

Additional Information

Referees (Work)

VJ Srinivasan

Boss - PikoPiko Eatery, New Plymouth

Phone: 0225073377


Aaron Birch

Boss - PikoPiko Eatery, New Plymouth

Phone: 0272148780


Emma Hedley

Team Leader - YMCA, New Plymouth

Phone: 0274415681


Referees (Character)

Chris Budd - Psycholagist

Phone: 0211953722


Samuel Thomson - Workmate

Phone: AU-0424882989/NZ-02108702989


Rodney Mudie - Family Friend

Phone: 0275552178

Timeline

Front of House Waitress

PikoPiko Eatery
12.2021 - Current

Barista Trainee

Western Institute Of Technology At Taranaki
07.2021 - 09.2021

Casual Assistant

YMCA Child Care Center
02.2020 - 12.2020

New Plymouth Girls' High School

YMCA

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Khairal Kopu-Walker