Khairal Kopu-Walker
auckland
Summary
I’m a highly ambitious and enthusiastic young woman with a background in customer service, hospitality and childcare. I enjoy working in environments that are dynamic and challenging and have a friendly, yet mature outlook on my work. I am looking for a full-time opportunity where I can continue to develop and excel my skills in.
Overview
4
4
years of professional experience
Work History
Front of House Waitress
PikoPiko Eatery
Merrilands, New Plymouth
12.2021 - Current
- Providing excellent customer service
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep the dining room and work areas clean.
- Replenished food items, paper products and canned goods to keep the pantry well-stocked during busy periods.
- Checked identification for the minimum age for sale of alcoholic beverages.
- Ensuring a clean work environment.
- Working long hours, split shifts and busy functions and events.
- Experience in Kitchen hand work, such as prep work and backpacking.
Barista Trainee
Western Institute Of Technology At Taranaki
New Plymouth, TKI
07.2021 - 09.2021
- Barista duties
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Sanitized equipment and wiping down counters and tables to prevent the spread of germs.
- Light food prep and kitchen work, such as sandwiches, salads, paninis and deep fryer
- Supervising a small front-of-house team.
- Counter and table service
Casual Assistant
YMCA Child Care Center
New Plymouth, TKI
02.2020 - 12.2020
- Voluntary work.
- Before/after school and holiday program, supervision and care of children, ages 5-13.
- Ensuring health and safety requirements are maintained.
- Working with children with ADHD and other disabilities
- Following protocols involved with culture and religion.
- Long hours and early morning starts, such as 6:30 am.
- Cleaning duties and general housekeeping
Education
New Plymouth Girls' High School
New Plymouth, NZYMCA
New Plymouth, NZSkills
- Team Player
- Customer Satisfaction
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Cool Under Pressure
- Food and Beverage Service
- Transactions and Cash Handling
- Billing and Payment Processing
- Menu Memorization and Presentation
- Glassware Polishing
- Table Setting Arrangements
- Taking Reservations
- Dining Area Maintenance
- Restocking Items
- Adaptable and Flexible
- Energetic and Outgoing
- Table Preparation
- Organised and On Time
Additional Information
Referees (Work)
VJ Srinivasan
Boss - PikoPiko Eatery, New Plymouth
Phone: 0225073377
Aaron Birch
Boss - PikoPiko Eatery, New Plymouth
Phone: 0272148780
Emma Hedley
Team Leader - YMCA, New Plymouth
Phone: 0274415681
Referees (Character)
Chris Budd - Psycholagist
Phone: 0211953722
Samuel Thomson - Workmate
Phone: AU-0424882989/NZ-02108702989
Rodney Mudie - Family Friend
Phone: 0275552178
Timeline
Front of House Waitress
PikoPiko Eatery
12.2021 - Current
Barista Trainee
Western Institute Of Technology At Taranaki
07.2021 - 09.2021
Casual Assistant
YMCA Child Care Center
02.2020 - 12.2020
New Plymouth Girls' High School
YMCA
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