Hi, I’m
Khanyisile Mtombeni Dunduza
Wellington,Tawa
Summary
Dedicated Administrator with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Administrator with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
19
years of professional experience
Work History
National AIDS Council
Personal Assistant to the Provincial Manager
02.2009 - 07.2023
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Displayed absolute discretion at handling confidential information
- Maintained appropriate filing of personal and professional documentation
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Oversaw personal and professional calendars and coordinated appointments for future events
- Kept detailed track of household and maintenance inventory and schedules
- Communicated with internal and external stakeholders on programs that needed to be achieved as targeted
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services
- Served as point of contact between clients and managerial staff
- Used discretion when handling confidential information
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
- Attended meetings, took notes and tracked action items
- Participated in team meetings and staff training sessions
- Entrusted to handle confidential and sensitive situations in professional matter
- Recruitment and selection of staff in vacant posts as well as taking minutes during interviews.
Zimbabwe Open University
Regional Secretary
06.2004 - 01.2009
Job overview
- Provided administrative support in terms of admissions, enrolments and graduation lists of students
- Managed filing system, entered data and completed other clerical tasks regarding to students details
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Built and maintained excellent student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Transcribed and organized information to assist in preparing speeches and presentations
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Established administrative work procedures to track staff's daily tasks
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Continually sought methods for improving daily operations, communications with students, and recordkeeping and data entry for increased efficiency.
Education
Zimbabwe Open UniversityBulawayo, Zimbabwe
Bachelor of Science, Honors in Psychology
12.2023
University Overview
Degree Classification: 2.2
Bulawayo Polytechnic CollegeBulawayo, Zimbabwe
Higher National Diploma in Office Management
11.2005
Skills
- Strong Interpersonal Skills
- Report Writing
- Event Planning
- Calendar Management
- Travel Arrangements
- Labor Relations
- Personal Training and Coaching
- Microsoft Office Proficiency
- Administrative Support
- Organizing and Preparing Meetings
- Employee Hiring and Retention
- Filing and Data Archiving
- Multitasking and Organization
- Meticulous Attention to Detail
- Dedicated Team Player
- Appointment Scheduling
- Public Relations Background
- Multi-Line Phone Proficiency
- Stock Maintenance
- Communication Skills
- Screening Incoming Calls
- Administrative Support Specialist
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Assistant to the Provincial Manager
National AIDS Council
02.2009 - 07.2023
Regional Secretary
Zimbabwe Open University
06.2004 - 01.2009
Zimbabwe Open University
Bachelor of Science, Honors in Psychology
Bulawayo Polytechnic College
Higher National Diploma in Office Management
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