Summary
Overview
Work History
Skills
Timeline
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Khoa Vu

Hornby,Christchurch

Summary

Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive dining experiences for guests. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

6
6
years of professional experience

Work History

Nail Technician

amour nails
Ashburton, Ashburton
07.2024 - Current
  • Advised clients on nail care and use of products and colors.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Cleaned and sterilized tools and work areas between customers.
  • Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.

House Painter

Tcpainting
Mt Eden , Auckland
11.2023 - 06.2024
  • Smoothed surfaces using sandpaper, scrapers or sanding machines.
  • Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
  • Operated airless spray equipment and motorized lifts.
  • Applied primers or sealers to prepare bare wood or metal for finish coats.

Mobile Expert

self-employed
Dong Nai, Viet Nam
12.2021 - 09.2023
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.

Aircon Technician

freelancer
Ho Chi Minh City, Viet Nam
06.2021 - 06.2022
  • Adjusted system controls to recommended settings for optimal performance.
  • Installed new air conditioners in residential and commercial buildings according to manufacturer's specifications.
  • Assessed air conditioning systems to determine necessary repairs and maintenance.
  • Repaired or replaced defective components of air conditioners using hand tools and power tools.

Restaurant Waiter

May's Thai
Ho Chi Minh City, Viet Nam
03.2019 - 06.2020
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Checked on guests during meals to ensure satisfaction with each course.

Skills

  • Food safety awareness
  • Cleanliness
  • Soft drink service
  • Food presentation
  • Large party coordination
  • Guest engagement
  • Order taking
  • Food service delivery
  • Service quality

Timeline

Nail Technician

amour nails
07.2024 - Current

House Painter

Tcpainting
11.2023 - 06.2024

Mobile Expert

self-employed
12.2021 - 09.2023

Aircon Technician

freelancer
06.2021 - 06.2022

Restaurant Waiter

May's Thai
03.2019 - 06.2020
Khoa Vu