KHUSHBOO
2/81 Earn Street
Overview
8
8
years of professional experience
Work History
Sales Specialist
Farmers Trading
Invercargill, STL
07.2023 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Brand Ambassador
NZME Media & Entertainment
Invercargill, STL
11.2022 - Current
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
CEO
AMADA Productions
India
06.2016 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Expanded market share through successful acquisitions and mergers.
- Developed a high-performance executive team for improved productivity and efficiency.
- Organizing talent hunt shows such as modelling, acting, and dance.
- Strategies for marketing and finding sponsors for the show.
Customer Care Representative
Smart Mobiles
Invercargill, STL
02.2023 - 11.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Contributed to team success, consistently achieving call center performance metrics.
Gym Instructor & Reception
YMCA
Invercargill, STL
08.2022 - 07.2023
- Enhanced member fitness levels by creating and implementing tailored workout plans.
- Improved gym safety standards by conducting regular equipment inspections and maintenance checks.
- Developed rapport with gym members through personalized coaching sessions, fostering a supportive environment.
- Delivered high-quality group classes to maximize participant engagement and satisfaction.
- Collaborated with fellow instructors to develop innovative training programs for diverse client needs.
- Contributed to increased membership retention by providing exceptional customer service and consistently meeting clients'' expectations.
Census Collector
Stats NZ
Invercargill, STL
02.2022 - 05.2022
- Increased community participation in the census by conducting door-to-door visits and providing clear information about the importance of the census.
- Ensured accurate data collection by diligently reviewing each collected form for errors and completeness.
- Improved overall response rates by implementing follow-up strategies with non-responding households.
- Enhanced teamwork and collaboration among fellow Census Collectors, sharing best practices and assisting colleagues as needed.
Education
Post Graduation Diploma in Applied Management - International Marketing & Business Management
Southern Institute of Technology
Invercargill, NZ03.2023
Bachelor of Arts - History & Political Science
Guru Nanak Dev University
Punjab India03.2017
Skills
- Inquiry Handling
- Client Relations
- Needs Assessment
- Relationship selling
- cash handling
- Customer service and care
- time management
- Competitor Analysis
- Sales Reporting
- Sales Presentations
- Sales Training
- Product and service knowledge
Timeline
Sales Specialist
Farmers Trading
07.2023 - Current
Customer Care Representative
Smart Mobiles
02.2023 - 11.2023
Brand Ambassador
NZME Media & Entertainment
11.2022 - Current
Gym Instructor & Reception
YMCA
08.2022 - 07.2023
Census Collector
Stats NZ
02.2022 - 05.2022
CEO
AMADA Productions
06.2016 - Current
Post Graduation Diploma in Applied Management - International Marketing & Business Management
Southern Institute of Technology
Bachelor of Arts - History & Political Science
Guru Nanak Dev University