Summary
Overview
Work History
Skills
Education
Timeline
REFERENCES
Generic

KHUSHWINDER

Hamilton,NZ

Summary

Expirenced and certified Forklift Operator with 4 years of hands-on experience in warehouse and logistics operations since 2021. Holds a current New Zealand Forklift License and F Endorsement, with a strong focus on safety, efficiency, and teamwork. Skilled in operating counter balance and reach forklifts, loading/unloading trucks, stock handling and maintaining accurate inventory. Physically fit, reliable and committed to maintaining high safety and operational standards in fast-paced environments.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Certified Forklift Operator

Bryant Park Super Liquor
11.2021 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Conducted routine safety inspections on equipment to ensure compliance with operational standards.
  • Collaborated with team members to streamline loading and unloading processes, reducing delays.
  • Monitored equipment performance, identifying issues for timely repairs and maintenance coordination.
  • Operated forklifts to efficiently transport and organize inventory within warehouse environment.

Store Manager

Bryant Park Super Liquor
02.2021 - Current
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
  • Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
  • Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
  • Oversaw cash handling procedures for accuracy, reducing discrepancies in daily reconciliations substantially over time.
  • Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
  • Conducted thorough candidate interviews and selected highly skilled team members who positively contributed to the store''s success.
  • Developed relationships with suppliers to negotiate favorable pricing, secure exclusive products, and maintain consistent stock levels.

Customer Service Representative

Bryant Park Super Liquor
02.2020 - 02.2021
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Checked expiration dates on all perishable goods prior to stocking shelves.
  • Monitored stock levels regularly to ensure adequate supply availability for customers needs.
  • Assisted customers with product selection, ordering, billing, returns, exchange and technical support.
  • Participated in staff training sessions for updated product offerings or company policy changes.
  • Safeguarded store assets by adhering to established security protocols during opening/closing procedures.
  • Ensured compliance with state alcohol laws, conducting regular checks on expired items and license requirements.

Customer Service Representative

Z Gas Station
09.2018 - 01.2020
  • Optimized inventory management during the night shift, reducing excess stock and maintaining adequate supplies for day-to-day operations.
  • Contributed to increased sales by promoting special offers, discounts, and loyalty programs.
  • Ensured a clean and safe environment for customers through regular maintenance of gas station facilities.
  • Maintained accurate records of fuel deliveries, preventing inventory discrepancies or shortages.
  • Trained new employees on company policies, safety procedures, and customer service best practices.
  • Checked customer identification for alcohol, cigarette, and lottery sales.

Crew Member

Wendys Restaurant
09.2017 - 08.2018
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Accurately operated cash register to process customer payments.

Skills

  • Forklift operation expertise
  • Technical skills
  • Loading and unloading
  • Strong attention to detail
  • Good communication skills
  • Computer literate
  • Inventory control
  • Problem-solving

Education

Level 5 & 6 Business Management & Leadership

Freedom Institute of Higher Education
Hamilton
07.2017 - 07.2019

Timeline

Certified Forklift Operator

Bryant Park Super Liquor
11.2021 - Current

Store Manager

Bryant Park Super Liquor
02.2021 - Current

Customer Service Representative

Bryant Park Super Liquor
02.2020 - 02.2021

Customer Service Representative

Z Gas Station
09.2018 - 01.2020

Crew Member

Wendys Restaurant
09.2017 - 08.2018

Level 5 & 6 Business Management & Leadership

Freedom Institute of Higher Education
07.2017 - 07.2019

REFERENCES

Simranjeet Singh

Smaan216@gmail.com

+64212699281

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