Summary
Overview
Work History
Skills
Timeline
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Kia Kingi

Auckland Otara

Summary

With a proven track record at Carter Tyres Whangarei, I excel in technical support and leadership, enhancing team productivity by over 30%. Skilled in equipment repair and fostering strong team collaboration, I deliver exceptional service, ensuring customer satisfaction and safety through expert diagnostic testing and system maintenance.

Overview

12
12
years of professional experience

Work History

Retreader Technician

Carter Retread
New Zealand
01.2019 - 11.2022

Retreated truck tyres built retread from start to end and work the store room inwards and outward of the tyres

Supervisor

Courier Post
New Zealand
01.2011 - 11.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Tyre Fitter

Carter Tyres Whangarei
New Zealand
11.2021 - 10.2022
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Inspected and maintained equipment to limit operational disruptions.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Promoted energy conservation by properly inflating tires according to manufacturer specifications.

Skills

  • Technical support
  • System maintenance
  • Equipment repair
  • Diagnostic testing
  • Field service

Timeline

Tyre Fitter

Carter Tyres Whangarei
11.2021 - 10.2022

Retreader Technician

Carter Retread
01.2019 - 11.2022

Supervisor

Courier Post
01.2011 - 11.2015
Kia Kingi