Kiana Wilson
Masterton,WGN
Summary
Kia Ora, My name is Kiana Wilson i am a passionate young Maori Women with good leadership and communication skills. Working towards NCEA lv.3 & 4. Dedicated to my education, family and work ethic. Hardworking and experienced in hospitality, retail, food handling, and providing people with optimal customer service. Bringing forth the ability to thrive and manage any role provided, with persistent creativity. I am an active listener who loves to work as a team but even more independently.
Overview
3
3
years of professional experience
Work History
Team Member KFC
Restaurant Brands Nz Ltd.
Kuripuni , Masterton
09.2023 - 07.2024
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Operated cash registers to process payments from customers.
- Managed orders and inventory for a high-volume restaurant, ensuring accurate and timely delivery of food and beverage items to customers.
- Assisted in training new team members and provided ongoing guidance and feedback.
- Managed front & middle house - Both independently and as part of a larger, collaborative team
- Knowledge about working both in fast food and restaurant
- Trained in food and drink preparation - Trained in basic course modules for cold and cold food and drinks
- Customer services - Trained in basic language and harassment customer service course
- Capable of handling untamed customers in a respectful manner
- Stock take - trained is documenting fresh and expired foods being able to serve quality products.
Wool-Handler
Dion Morrell Shearing
Lawrence, Otago
06.2023 - 08.2023
- Implemented process improvements that increased productivity and reduced waste.
- Kept work area organized and clutter-free.
- Organized a variety of shorn sheep's wool into many different categorized lines.
- Managed sheep on a farm.
- Documented records of bail weights for production quantities.
- Expertise in fine wool quality inspection
Front-Of-House
Strada Cafe & Restaurant
Masterton, Wairarapa
10.2022 - 02.2023
- Managed Front-of-house - Both independently and as part of a larger, collaborative team
- Bar trained - Capable of preparing and handling alcoholic drinks
- Assisted the chef in food preparation and presentation.
- Demonstrated excellent customer service skills.
- Worked in a busy environment and managed to handle high volumes of orders.
- Developed strong relationships with restaurant customers.
- Managed cash registers and ensured that all transactions were accurate.
- Provided recommendations to customers on food and drinks.
- Ensured that all tables were clean and presentable.
- Regularly checked on customers to ensure satisfaction.
General Assistant
Dipen - SuperValue
Featherston, Wairarapa
06.2022 - 10.2022
- Bakery Assistant - Worked proofing bakery products, assisting in production of baked goods, set-up and stocking baked goods
- Efficiently restocked shelves with merchandise and ensured accurate labeling.
- Demonstrated exemplary customer service, assisting customers in locating requested items.
- Maintained a clean and organized work environment, including the backroom and storage area.
- Performed daily inventory counts and restocked shelves with fresh products.
- Monitored and ensured expiration dates were up to date and accurate.
Front-Of-House
Everest Cafe & Restaurant
Featherston, Wairarapa
10.2021 - 02.2022
- Demonstrated excellent customer service skills.
- Ensured that all orders were taken accurately and delivered promptly.
- Trained to manage Front of house both independently and as larger collaborative team.
- Knowledge in working both Cafe & Restaurant
- Trained in food preparation and presentation.
Education
National Certificate of Educational Achievement - LIteracy And Numeracy
Kuranui College
Greytown, NZ11-2024
Skills
- Teamwork
- Skill
- Creativity
- Leadership
- Work ethic
- Communication
- Time management
- Problem-solving
- Attention to detail
- Adaptability
- Team work and collaboration
- Active Listening
- Multitasking
- Organization skills
- Deep Cleaner
Affiliations
- Senior A's Netball Team (Kuranui College)
- Kuranui College Kapa Haka Leader
- Chosen to attend Girl On ice Aotearoa, Inspiring girls - Internation Science, Art and outdoors expidition.
References
- James Milford
Kuranui College
64+ 27 222 0518
mjlford@kuranui-college.school.nz
- Dipen
Freshchoice Featherston
hivs25@gmail.com
64+ 21 2005
- Rachel Joiner
Assistant Manager KFC Masterton
64+ 22 673 8962
- Cara
Quinwah Takeaways
64 + 21 176 9181
Timeline
Team Member KFC
Restaurant Brands Nz Ltd.
09.2023 - 07.2024
Wool-Handler
Dion Morrell Shearing
06.2023 - 08.2023
Front-Of-House
Strada Cafe & Restaurant
10.2022 - 02.2023
General Assistant
Dipen - SuperValue
06.2022 - 10.2022
Front-Of-House
Everest Cafe & Restaurant
10.2021 - 02.2022
National Certificate of Educational Achievement - LIteracy And Numeracy
Kuranui College
Similar Profiles
Joanne MarlowJoanne Marlow
Restaurant Manager at Restaurant Brands NZRestaurant Manager at Restaurant Brands NZ
Yazdan AamirYazdan Aamir
KFC Cook at Restaurant Brands NZKFC Cook at Restaurant Brands NZ
Mata TataMata Tata
Assistant Manager at Restaurant Brands NZAssistant Manager at Restaurant Brands NZ