Kiani Paige Clarke
Summary
Experienced in customer service, accounts administration, and HR support, I am well-suited for an administration/office manager role. I excel in prompt communication via phone and email, ensuring excellent customer service. My skills include managing invoices, conducting financial reconciliations, and maintaining accurate records using spreadsheets. I am adept at screening job applicants, conducting interviews, and supporting HR functions with strong organisational skills.
Additionally, I have hands-on experience managing reception areas, scheduling appointments, and handling patient inquiries in healthcare settings. Proficient in software such as outlook and excel, I effectively communicate with staff, clients and vendors. Committed to maintaining a clean, organised office environment, I contribute to smooth daily operation through various administrative tasks.
Overview
11
11
years of professional experience
Work History
Beauty Therapist
Self-employed
01.2019 - Current
- Self-employed beauty therapist at Lashed By Kiani.
- Scheduling appointments.
- Creating content and keeping social media up to date.
- Applying product to customers eyelashes.
Office Support
South Pacific Meats
Burnham
08.2023 - 01.2025
- Respond to emails and phone calls promptly, delivering excellent customer service.
- Conduct employee inductions.
- Receive and verify invoices against our internal system.
- Confirm payment dates and ensure timely processing.
- Forward approved invoices to Head Office for further processing.
- Make necessary adjustments to invoices as required.
- Record and track financial data accurately on spreadsheets to maintain up to date records.
- Support HR and Accounts Payable with administrative duties to ensure smooth operations.
- Screen job applications by reviewing resumes and conducting initial phone screenings.
- Conduct interviews to asses candidates fit for the position.
- Coordinate interview schedules and communicate with candidates throughout the hiring process.
- Collaborate with the hiring manager to evaluate candidate suitability for available roles.
- Assist in writing disciplinary letters for visa and disciplinary issues in collaboration with the HR manager.
Dental Centre Receptionist, Dental Assistant
Ilam
08.2022 - 08.2023
- Managed reception area.
- Dealt with telephone and in-person requests.
- Booked appointments for customers.
- The central point of contact for all outside vendors needing access to the building.
- Mail disbursement.
- Sanitised and organised dental equipment.
- Cleaned and sanitised between appointments.
- Assisted dentist throughout appointments.
Office admin/sales assistant
Farm source Temuka
11.2015 - 09.2018
- Managed the telephone and office area.
- Assisted customers and handled their needs.
- Greeted and assisted customers at the counter.
- Purchased stock as required for the store and customers.
- Gathered information on product for customers (time, availability, pricing).
- Processed and approved customer credits, inwards and outwards goods when required.
Receptionist Administrator
Nairn Electrical
07.2014 - 10.2015
- Greeted and assisted customers at the counter.
- Appointed electricians to attend appointments.
- Ordered goods as required for customers, process and approve customer credits.
- Inwards and outwards goods when required.
- Answered phones and processed orders.
- Assisted in stocktake and cycle counts.
- Health and safety for branch staff.
Education
NCEA Level 3
Ellesmere College
Leeston, NZ2014
Skills
- Excellent organisational and time management skills
- Strong interpersonal and communication aptitude
- Optimise office operations and think creatively
- A motivated team player with approachable demeanour
- Computer and internet competent
- Great relationship management
Accomplishments
- Fire warden certificate.
- Child protection course at Ilam Medical Centre.
- Essential First Aid Training certificate.
Interests
- Physical exercise.
- Spending time with family and friends.
Referees
Skyla Ailao- HR Manager
South Pacific Meats Malvern
0211026098
Bronwyn Malcolm - Manager
Ilam Dental Centre
0272293037
Nikki McGeady
Farmsource Rakaia
03 303 5000
Timeline
Office Support
South Pacific Meats
08.2023 - 01.2025
Dental Centre Receptionist, Dental Assistant
Ilam
08.2022 - 08.2023
Beauty Therapist
Self-employed
01.2019 - Current
Office admin/sales assistant
Farm source Temuka
11.2015 - 09.2018
Receptionist Administrator
Nairn Electrical
07.2014 - 10.2015
NCEA Level 3
Ellesmere College