Kieralee Gilson
Gore
Summary
I am an adaptable team player with strong customer service skills. Proven ability to build relationships and resolve issues effectively, ensuring a positive experience for all customers. I am skilled in cash handling and maintaining inventory, dedicated to providing exceptional support and ensuring operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Front of House and Barista
Capri Restaurant
Southland
10.2022 - Current
- Prepared and served a variety of coffee beverages to customers.
- Handled cash transactions and processed customer payments accurately.
- Developed strong relationships with customers through excellent customer service.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Continuously kept up to date with inventory ordering and food control paperwork.
Labourer
Triflor NZ Ltd
Southland
01.2022 - 01.2022
- Built relationships with my peers while in a high pressured environment
- Continuously having an eye for detail
- Collaborated with team members to ensure efficient workflow throughout the shift.
Retail assistant
Liqourland Gore
Southland
06.2021 - 12.2021
- Assisted customers with product selection and inquiries in a busy retail environment.
- Maintained stock levels and organized shelves for optimal product display.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to ensure store cleanliness and organization standards.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Processed payments using cash register, credit card machine and POS system.
Babysitter
Private
Southland
2018 - 2021
- Supervised children during playtime, ensuring safety and engagement.
- Communicated effectively with parents regarding children's daily activities and behavior.
- Supervised children in a safe environment while parents were away.
- Maintained a positive attitude while being patient and understanding with the children.
- Completed light housekeeping tasks such as tidying up toys and books.
- Remained alert at all times while caring for multiple children simultaneously.
Skills
Excellent communication and customer service
Multitasker
Organized
Punctual
Reliable
Teamwork
Outgoing with a positive attitude
Respectful
Affiliations
- Golf
- Football
- Social sports
- Fitness
- Activities with friends
Accomplishments
- Awarded 3 diligence awards at Gore High.
- Achieved all NCEA levels 1,2,3.
- Completed a series of written essays towards a tourism industry competition, finishing 3rd place throughout the entirety of New Zealand winning the grand prize holiday.
- Awarded a $6000 Foundation Scholarship in 2021.
- Awarded a $750 Women's Pioneer Scholarship in 2021.
- Awarded a $1500 Pakeke Lions Scholarship in 2021.
- Completed a Barista Qualification, which I hold a certificate for.
Timeline
Front of House and Barista
Capri Restaurant
10.2022 - Current
Labourer
Triflor NZ Ltd
01.2022 - 01.2022
Retail assistant
Liqourland Gore
06.2021 - 12.2021
Babysitter
Private
2018 - 2021