Kieran Mac Gillicuddy
AUK,Bayview
Summary
High-energy individual bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Tank Juice Bar
08.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Crew Trainer
McDonald's
08.2021 - 08.2023
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
Bachelor of Design - Communication Design
Auckland University of Technology
Auckland, NZ11.2026
Certificate in Arts & Design (Level 4) -
South Seas Film School
Auckland, NZ06.2023
High School Diploma -
Westlake Boys' High School
Auckland, NZ11.2021
Skills
- Shift Scheduling
- Report Generation
- Risk Management
- Revenue Generation
- Budget Management
- Personnel development
- Continuous Improvement
- Coaching and Mentoring
- Delegating Work
- Training Materials Development
- Policies and Procedures
- Team leadership and supervision
- Production Layouts
- Digital graphics
- Adobe After Effects
- Complex Problem-Solving
- Illustration
- Visual communication expertise
- Composition
Timeline
Store Manager
Tank Juice Bar
08.2023 - Current
Crew Trainer
McDonald's
08.2021 - 08.2023
Bachelor of Design - Communication Design
Auckland University of Technology
Certificate in Arts & Design (Level 4) -
South Seas Film School
High School Diploma -
Westlake Boys' High School
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