Kilisitina Havili
Healthcare and support worker
Auckland,AUK
Summary
Dedicated Health Care Assistant with proven expertise in patient care and time management, honed at Erin Park Resthome and Hospital. Excelled in delivering compassionate care, enhancing patient satisfaction, and improving mobility through effective communication and empathy. Achieved a significant increase in patient safety and comfort, leveraging skills in infection control and patient assessments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Erin Park Resthome and Hospital
05.2018 - 12.2019
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
Elderly Caregiver
Palms Resthome and Hospital
11.2006 - 07.2014
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
Education
Level 4 - Healthcare And Support Worker
Ignite College
Manurewa, AUK11.2024
Level 3 - Healthcare Assistant
Update Skills
Takanini, AUK02.2021
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Attention to Detail
- Feeding Assistance
- Empathy and Compassionate Care
- Observing responses
- Preparing meals
- Patient Positioning
- Calm Under Stress
- Mobility Assistance
- Bedsore Prevention
- Care Monitoring
- Patient Observation
- Recording vital signs
- Oral Hygiene
- Blood Sugar Monitoring
- Documenting behaviors
- Emotional and Social Support
- Transporting patients
- Support Services
- Infection Control
- Heavy Lifting
- Vital signs monitoring
- Emotional Support
- Patient evaluations
- Caregiver Relations
- Family Communication
- Home Care Aide (HCA)
- Medication Administration
- Feeding assistance expert
- Direct Patient Care
- Emotional Intelligence
- Personal Care Aide
- Patient Assessments
- Companionship and emotional support
- Personal Care Aide (PCA)
- Client documentation
- Room Cleaning and Restocking
- Certified Nursing Assistant (CNA)
- Activities of Daily Living ADL Support
- Responding to emergencies
- First Aid Certification
- Patient Management
Certification
I have level 3 and ACE
Languages
Tonga
Full Professional
English
Full Professional
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Love rugby, netball and going to church
I love going to Church with my Family/Whanau and love playing rugby and netball
Timeline
Health Care Assistant
Erin Park Resthome and Hospital
05.2018 - 12.2019
Elderly Caregiver
Palms Resthome and Hospital
11.2006 - 07.2014
Level 4 - Healthcare And Support Worker
Ignite College
Level 3 - Healthcare Assistant
Update Skills
I have level 3 and ACE
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