Scott Cotton

Garage Door Technician

Fred Chapman Garage Doors Ltd

Whitby, Porirua

07.2008 - 03.2025

Performed detailed calculations in order to determine size specifications for custom-made garage doors.
Researched product information in order to provide accurate pricing estimates to customers.
Repaired or replaced faulty components such as torsion springs, pulleys, hinges, cables, and rollers.
Troubleshot problems related to power supply or wiring issues associated with opener installation and repair work.
Took accurate measurements and estimated materials and time for each job.
Assisted customers with selecting appropriate accessories for their garage door system based on individual needs and preferences.
Troubleshot systems to find root causes of problems and determine repair needs.
Inspected and diagnosed issues with garage door systems, including motors, springs, cables, rollers, and tracks.
Adjusted tension on springs to ensure proper functioning of the door.
Completed daily work logs to document completion times and hours spent at each location.
Provided technical support over the phone when requested by customers regarding troubleshooting procedures.
Ensured that all necessary paperwork was completed accurately prior to completion of job.
Instructed building and homeowners in strategies for care and maintenance of doors.
Programmed remotes and keypads to operate garage doors.
Provided routine maintenance services for existing garage door systems including lubrication of moving parts.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operated a variety of machinery and tools safely and efficiently.
Tested safety mechanisms to verify they were functioning correctly.
Measured and marked areas for door installation.
Adhered strictly to safety protocols while working at customer sites.