Kim Ngatai

I am building a small counselling business which will be very part time, due to the nature of counselling, and I will be maintaining full time work.

Managed practicum placement and full-time duties, delivering comprehensive counselling to clients and whānau.

Supported clients in daily living activities, personal care requirements, medication administration, and health monitoring.

Facilitated clients' daily living and personal care needs, including administering medication and health tracking.

Supervised small team in residential house for disabled adults, overseeing rosters and health and safety compliance.

Formulated and orchestrated case management plans, parole assessments, and family group conferences for prisoners.

Coordinated home care support for individuals through efficient staff rostering and health and safety oversight.

Facilitated daily living activities and personal care requirements, including medication administration and supervision.

Implemented community engagement activities and resources for individuals with disabilities and mental health issues.

Managed call centre and regional operations, covering staff management, marketing, community engagement, fundraising, and highlighting issues affecting young New Zealanders.

Oversaw staff management, fundraising results, recruitment, and payroll operations in a call centre.

Oversaw rehabilitation strategies and planning for injured clients and whānau while ensuring legislative compliance.

Oversaw teams of case managers in Auckland and Wellington, focusing on coaching, performance management, recruitment, and workflow monitoring.

Provided comprehensive case management services, encompassing intake, assessment, crisis intervention, and monitoring.

Assessed and interpreted claim documentation for precision, managing compliance with legislation.