Kim Troughear
Professional Healthcare Assistant
Waikato ,Huntly
Summary
KIM TROUGHEAR
As a Senior Health care Assistant I am Helpful and committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with Level 2, Level 3 and currently completing Level 4 certification, Level 4 Dementia Certification-challenging behavior.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Culturally diverse, culturally sensitive and culturally driven, I identify indigenous views with all due respect and acknowledgment.
Overview
34
34
years of professional experience
Work History
Senior Health Care Assistant/Preceptor
Te Whatu Ora Waikato Hospital
Hamilton, New Zealand
01.2023 - Current
- Observed patient skin conditions and reported findings to registered nurse.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Phlebotomist
Pathlab
Hamilton, New Zealand
03.2021 - 04.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Specimen Collection
- Venepuncture and Venesection Procedure
- Maintenance of Centrifuge
- Specimen preparation for delivery
- Engagement with GP and community services
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Senior Health Care Assistant
Kimihia Home and Hospital
Waikato , Huntly
01.2012 - 03.2021
- Leadership
- Precepting
- Medication Competency
- Challenging behavior (level 4)
- Responsible for quality care
- Promotional set ups
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Monitored individuals to identify and address specific care needs.
- Recorded vital signs, weight and patient information in electronic health records system.
- Communicated with patients' family members and friends to answer questions and explain care tasks.
- Conducted patient health checks and communicated observations of patients' conditions to medical staff.
- Coordinated care with physicians and other healthcare professionals.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Used hospital-approved devices and techniques to transport and lift patients.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Greeted patients, answered questions and scheduled appointments.
- Responded to call lights and completed frequent rounds to meet patients' needs.
- Monitored, maintained and calibrated medical equipment daily.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Implemented creative activities to emotionally support patients throughout medical treatment.
- Counseled patients on pain management, treatment procedures and physician instructions.
- Assisted patients with activities of daily living.
Assistant Manager/Bar person
Bar
01.2009 - 01.2010
- And Bistro Ngaruawahia
- Promotional set-ups
- Cash handling
- EFTPOS
- Sole charge
- Rosters
- Self-management (up to 10 staff)
- Wages
- Budgeting
- Promotional set ups
- Profit/loss
- Ensuring sales targets were met
- Performance evaluation
Casual shop Assistant, Customer service
Ngaruawahia Liquor Centre
01.1997 - 01.2008
- Daily stock takes
- Ordering
- Cleaning
Customer Service Representative
Department of Social Welfare
Huntly, Waikato, New Zealand
07.1997 - 12.1998
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Data Entry operator
Huntly Power Station
Huntly, Waikato, New Zealand
01.1995 - 01.1997
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Maintained files, records, and chronologies of entry activities.
- Managed and organized documents for data entry tasks.
- Developed and implemented data entry operations.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Analyzed current data records to provide detailed reports.
- Managed time efficiently in order to complete all tasks within deadlines.
Receptionist
Department of Social Welfare
01.1991 - 01.1993
- Organized couriers
- Telephone enquiries
- Www
Skills
- Observing responses
- Patient Management
- Patient Assessments
- Tube feedings and medications familiarity
- Responding to emergencies
- Medical Records Management
- Transporting patients
- Recording vital signs
- Measuring bodily fluids
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Documenting behaviors
Accomplishments
- Received and maintain 100% positive rating from students.
- Instrumental in developing and introducing curriculum for new Training course.
- Level 2 Health and wellbeing
- Level 3 Health and wellbeing
- Level Challenging Behavior - Dementia
- Liquior Licensing Controller
- Team Leader
- Preceptor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Maori
Native language
English
Advanced (C1)
C1
Timeline
Senior Health Care Assistant/Preceptor
Te Whatu Ora Waikato Hospital
01.2023 - Current
Phlebotomist
Pathlab
03.2021 - 04.2022
Senior Health Care Assistant
Kimihia Home and Hospital
01.2012 - 03.2021
Assistant Manager/Bar person
Bar
01.2009 - 01.2010
Customer Service Representative
Department of Social Welfare
07.1997 - 12.1998
Casual shop Assistant, Customer service
Ngaruawahia Liquor Centre
01.1997 - 01.2008
Data Entry operator
Huntly Power Station
01.1995 - 01.1997
Receptionist
Department of Social Welfare
01.1991 - 01.1993
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