Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Gaunt

Westown

Summary

Throughout my career, I have gained numerous skills in customer service and office environments. Interacting with various types of customers, both pleasant and challenging, has provided me with valuable experience in maintaining positive relationships.

Recently relocated from Wellington to Taranaki, where I had a rewarding experience working at Audit NZ for the past year, and then Te Kopae Piripono the past 4 months contributing to my professional growth.

I pride myself on being organized, dedicated, and possessing excellent time management skills. I thrive under pressure and consistently meet deadlines. Additionally, I am detail-oriented and excel in multitasking, whether it's collaborating within a team or working independently.

Overview

11
11
years of professional experience

Work History

Kaiwhakahaere Tari

Te Kopae Piripono
09.2023 - Current
  • Buidling and maintaining warm relationships with Tamariki, Whanau and caregivers.
  • Maintaining efficient and effective filling (hard copy & electronic) and archiving system
  • Maintain up to date tamariki, whanau and kaimahi records
  • Maintain all kaimahi documents (contact info, employment agreements,personal files)and processes
  • Ensure compliance with the privacy act regarding safe storage, protection and security of confidential information.
  • Maintain “Pukapuka Whakahaere” (operations manual) and all policies and procedures to ensure complaince with Early Childhood Education and other regulations.
  • Prepare all policies and procedures for reveiw, and update policies every two years.
  • Ensure accurate and up to date records are maintained for all tamariki.
  • Administer the teacher registration process of kaitiaki
  • Administer Police vetting of all staff
  • Support the Tumukāuru in Minister of Education reporting

National Audit Workforce Resourcing Co-ordinator

Audit New Zealand
04.2022 - 05.2023

The key responsibilities of the role include:

  • Ensuring accurate setup of employees and supplementation staff in the Retain system, and reconciling this information with other office systems, including the payroll system.
  • Gathering information from supplementation providers to assist with resource allocation and compiling feedback on their staff's performance.
  • Managing and updating resource bookings through the Retain system, maintaining accuracy in all data fields.
  • Keeping supplementation staff well-informed about their work locations.
  • Making flight and accommodation arrangements for the National Audit Workforce Resourcing Manager and other team members.
  • Providing general administrative support, such as booking travel, entering data into spreadsheets for the Finance team (e.g., taxi chits), and assisting with the local office's reward and recognition scheme.

Administration & Customer Service

Noel Leeming Lower Hutt
10.2015 - 11.2020

The key responsibilities of the role include:

  • Ensuring the presentation and cleanliness of the store are maintained at all times.
  • Following up on orders and repairs to ensure timely completion and customer satisfaction.
  • Managing products, including placing orders, receiving shipments, implementing price changes, handling damaged items, and processing returns.
  • Answering phone calls and addressing customer inquiries and concerns in a professional manner.
  • Resolving customer complaints promptly and effectively, striving to achieve customer satisfaction.
  • Providing administrative support to the commercial sales team.
  • Organizing commercial orders for government and school customers, ensuring accurate processing and timely delivery.
  • Conducting end-of-day banking activities, including reconciling cash and preparing necessary documentation.

Sales Asistant

Cotton On
06.2013 - 06.2015

The key responsibilities of the role include:

  • Opening and closing the store efficiently and ensuring all necessary tasks are completed.
  • Actively working towards achieving sales budgets and meeting key performance indicator (KPI) targets.
  • Processing and merchandising products to maintain an appealing and organized store layout.
  • Demonstrating a strong commitment to providing exceptional customer service.
  • Implementing sales strategies to drive and maximize sales opportunities.
  • Upholding high store presentation standards, including cleanliness, visual displays, and promotional materials.
  • Managing products effectively, which includes ordering, receiving shipments, implementing price changes, and handling damaged products and returns.

Education

Diploma in Beauty Therapy -

Elite School of Beauty
2016

NCEA Level 3, University Entrance -

Wainuiomata High School
Lower Hutt, WGN
2013

Skills

  • Flexible and Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Microsoft Office
  • Excellent work ethic
  • Responsible
  • Data Entry

Timeline

Kaiwhakahaere Tari

Te Kopae Piripono
09.2023 - Current

National Audit Workforce Resourcing Co-ordinator

Audit New Zealand
04.2022 - 05.2023

Administration & Customer Service

Noel Leeming Lower Hutt
10.2015 - 11.2020

Sales Asistant

Cotton On
06.2013 - 06.2015

Diploma in Beauty Therapy -

Elite School of Beauty

NCEA Level 3, University Entrance -

Wainuiomata High School
Kimberly Gaunt