Kimhoungeuy Euy
Tuhono ,New Zealand
Summary
Customer-focused Front of House Team Member with 1 years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
FRONT OF HOUSE WORKER
Red Beach Bakehouse
Rodney, Auckland
11.2022 - Current
- Explained menu items, took orders and delivered food courses according to instruction
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards
- Worked with managers to report and resolve customer issues or concerns
- Took to-go phone orders from guests following outlined procedures
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
BARISTA
Red Beach Bakehouse
Rodney, Auckland
11.2022 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Followed health, safety and sanitation guidelines to pass state inspections
- Described menu items to customers and suggested products based on stated preferences.
Education
High School Diploma -
Baktuk High School
11.2019
Bachelor of Communications - Marketing And Advertising
Auckland University of Technology
Skills
- Ingredient and Food Preparation
- Adaptability and Flexibility
- Multitasking and Organization
- Employee Training and Supervision
- Payment Processing
- Customer Service
- Managing Orders and Deliveries
- Stocking and Replenishment
- Cleaning and Sanitizing
- Food and Beverage Service
- Health and Safety Standards
- Time Management and Prioritization
- Handling Complaints
Languages
- English, Professional
- Cambodian, Native/ Bilingual
Timeline
FRONT OF HOUSE WORKER
Red Beach Bakehouse
11.2022 - Current
BARISTA
Red Beach Bakehouse
11.2022 - Current
High School Diploma -
Baktuk High School
Bachelor of Communications - Marketing And Advertising
Auckland University of Technology
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