Kimi Rogers

• Exceptional phone etiquette, and a friendly face at reception
• Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
• Proficiency in Microsoft Word, Excel, and Company Systems (Insphire, Fastfields, Safety Champion)
• Expertise in document management: Processing, Creating Spreadsheets, and Meticulous Filing of Vital Documents Accurate Data Entry, Handling Monthly Claims, and Invoice Management for All Scaffolding Projects, Diligent Oversight of Manual Labor Hours for Scaffolders
• Responsible for generating contracts for the Aluminum Department, overseeing associated tasks, including Payments, Invoices, and Delivery/Collection Coordination
• Meticulous management of stationery, uniforms, tools, and necessary supplies for managers and staff.
• Valuable assistance to operations managers, readily tackling varied tasks as required. Efficient stock control and organized record-keeping for all scaffolding components, ensuring seamless inventory management
• Elevating operational excellence, one task at a time.
• Improved customer satisfaction rates through timely communication and effective issue resolution.

Reference:

Korey Tahapeehi (Branch Manager);

027 2555158

• Curriculum Development: Creating engaging lesson plans and age-appropriate activities that align with educational goals and promote children's development.
• Individualized Learning: Tailoring teaching methods to meet the unique needs of each child, fostering a supportive and inclusive learning environment. ️
• Educational Resource Creation: Designing and crafting teaching materials and resources to enhance learning experiences.
• Progress Assessment: Regularly evaluating and documenting children's progress, sharing feedback with parents, and adapting teaching strategies as needed.
• Parent Communication: Establishing open and collaborative communication channels with parents, sharing updates, and addressing concerns.
• Creative Expression: Encouraging artistic and creative expression through activities such as art, music, and storytelling.
• Cognitive Development: Stimulating cognitive growth through activities that promote problem-solving, critical thinking, and language development. ‍️
• Physical Activity: Organizing physical activities and games to support children's physical development and overall well-being.
• Social and Emotional Learning: Nurturing social skills and emotional intelligence, fostering a sense of belonging and empathy among children.
• Diversity and Inclusion: Celebrating diversity and creating an inclusive environment that respects and values all children and families.
• Health and Safety: Ensuring a safe and hygienic learning environment, implementing health and safety protocols, and teaching children about personal hygiene.
• Storytelling and Literacy: Promoting a love for reading and language development through storytelling, reading, and writing activities.
• Positive Role Modeling: Setting an example of kindness, respect, and positive behavior for children to emulate.
• Continuous Professional Development: Staying updated on the latest ECE practices, attending training sessions, and seeking opportunities for personal and professional growth.
• Emotional Support: Providing comfort and emotional support to children when needed, helping them navigate challenges and transitions.

Reference: Diane Mitchell (Centre Manager); 07 8246001

• Excelling in Customer Service: Offering personalized assistance, resolving inquiries, and ensuring customer satisfaction through a warm and welcoming demeanour.
• Efficient Front Desk Operations: Managing phone calls, inquiries, and facilitating seamless purchase transactions, while maintaining a professional and courteous presence.
• Meticulous Cash Management: Performing precise morning and end-of-day cash counts, cross-checking for accuracy, and safeguarding financial transactions.
• Merchandising Expertise: Skillfully restocking shelves to maintain an organized and visually appealing store layout, optimizing product presentation to attract customers.
• Online Reputation Management: Vigilantly overseeing and responding to online customer feedback, actively engaging with reviews, and working to enhance the store's online image.
• Inventory Control: Tracking and managing inventory levels, assisting in inventory audits, and contributing to effective inventory replenishment strategies.
• Loss Prevention: Playing a role in loss prevention efforts by maintaining vigilance and adherence to store security protocols.
• Visual Merchandising: Collaborating in the creation and maintenance of eye-catching displays to drive product visibility and sales.
• Team Collaboration: Working closely with colleagues, contributing to a harmonious team environment, and providing support during peak business hours.

Reference: Anita Lui-Yuen (2IC); 021 1573979

• Personal Care: Assisting elderly individuals with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting. ️ Meal Preparation: Planning and preparing nutritious meals tailored to dietary needs and preferences, ensuring proper hydration and nutrition. Medication Management: Administering medications as prescribed, monitoring dosage schedules, and keeping accurate records. Home Assistance: Providing support with household chores such as cleaning, laundry, and grocery shopping to maintain a safe and comfortable living environment. Mobility Assistance: Assisting with mobility aids, transfers, and exercises to promote physical well-being and prevent falls. Companionship: Offering companionship and emotional support, engaging in conversation, and providing a caring presence. Emergency Response: Being prepared to respond to emergencies, including first aid and summoning medical assistance when necessary. Cognitive Stimulation: Organizing activities that stimulate cognitive functions, such as puzzles, games, and reminiscence therapy. Scheduling and Appointments: Managing appointments for medical check-ups, therapies, and other healthcare services. Social Engagement: Encouraging social interactions and outings to promote mental and emotional well-being. Family Communication: Maintaining open and transparent communication with family members, providing updates on the elderly individual's well-being. Sleep Support: Assisting with bedtime routines and ensuring a comfortable and safe sleep environment.
• Reference: Martha Walters (Daughter of client); 027 6155763

• Customer Service: Providing top-notch customer service, addressing inquiries, and ensuring client satisfaction. Telephone Interviewing: Conducting interviews via phone, adeptly handling challenging and sensitive questions. Telephone Surveys: Administering phone surveys, collecting valuable data, and eliciting feedback from respondents. Data Entry: Skillfully inputting and managing data accurately and efficiently. ️ Basic Administration: Handling administrative tasks like updating personal information and maintaining records.

• Customer Service: Providing top-notch customer service, addressing inquiries, and ensuring client satisfaction. Telephone Interviewing: Conducting interviews via phone, adeptly handling challenging and sensitive questions. Telephone Surveys: Administering phone surveys, collecting valuable data, and eliciting feedback from respondents. Data Entry: Skillfully inputting and managing data accurately and efficiently. ️ Basic Administration: Handling administrative tasks like updating personal information and maintaining records.