Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimiora Houltham

Mount Cook,New Zealand

Summary

STCW-95

Responsible Serving of Alcohol

First Aid & CPR

Food handling

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cabin Attendant

Interislander
10.2023 - Current
  • Bartending
  • House keeping
  • Waitressing
  • Reception
  • Barista
  • 2IC- Team Leader

Front of House/Back of House

The Funky Duck Cafe
08.2022 - 08.2023
  • Preparing food
  • Cooking/Baking
  • Waitressing
  • Cleaning
  • Washing Dishes
  • Barista
  • Making Smoothies/Milkshakes/Iced drinks
  • Serving customers

Barista

Caltex Whanganui
05.2020 - 01.2021
  • Barista
  • Cleaning
  • Re stocking
  • Serving customers
  • Petrol pumping
  • Food collection

Barista, Waitressing

Melbourne Race Club, Australia
08.2018 - 03.2020
  • Operated: Cash Register, Eftpos machine operating.
  • Welcome Customers.
  • Take customers orders
  • Making and Serving high quality Coffees
  • Cash handling
  • Sweeping and Mopping
  • Wipe down and clean work area
  • Clean shelves
  • Rinse milk jugs
  • Clean and tidy work area
  • Serve food and drinks
  • Polish and Stack wine & champagne glasses
  • Put glasses in dish washer
  • Stack and put away beer & whiskey glasses
  • Serve alcohol
  • Talk about the taste of each new drink or dish and try and sell it.
  • Make every customers day or evening one to remember, one to be happy about it.

The Coffee Club Point Cook, Australia
12.2019 - 03.2020
  • Welcome Customers.
  • Take customers orders
  • Making and Serving high quality Coffees
  • Cash handling
  • Rinse milk jugs
  • Serve food and drinks
  • Polish and fold cutlery
  • Put dishes in the dish washer
  • Stack and put away beer or Wine glasses
  • Serve alcohol
  • Make Smoothies and Milk shakes.
  • Run all orders.
  • Put menus away.
  • Restock sugars and sweeteners.
  • Re fill salt & pepper shakers.
  • Put newspapers away.
  • Do temperatures.
  • Help with open & closing.

Barista, Waitressing, Counter Service

McDonald’s Hogan’s Corner, Australia
12.2018 - 07.2019
  • Welcome customers
  • Take customers orders
  • Make and Serve High quality Coffees whilst making sure your work area is presentable.
  • Table Service
  • Clean milk fridge
  • Clean shelves
  • Clean All cabinets
  • Rinse milk jugs
  • Always wipe steam wands after every use.
  • Re-stock milk, dine in cups, takeaway cups and lids, teaspoons, condiments, espresso beans.
  • Prepare Toasties for the next day
  • Make sure all cupboards or cabinets are fully stocked and Tags showing expiration dates for all new products that are pulled out.

Banjos Cafe & Restaurant in Strahan, Tasmania
08.2016 - 07.2017
  • Took and filled guest orders in a timely and courteous manner.
  • Operated cash register.
  • Informed guests of daily specials.
  • Made coffees in a fast past environment.
  • Maintained high customer service standards at all times.
  • Sweeping and Mopping
  • Wiping down all surfaces.
  • Prepare Toasties for the next day.
  • Heat up Muffins
  • Table Service.
  • Make and serve Coffees.
  • Up sell
  • Wipe down all tables, chairs, shelves, walls, fridges.
  • Make pies.
  • Re stock- Cold cabinet & Hot Cabinet.
  • Make Iced drinks.

Aotea Motor Lodge, New Zealand
12.2014 - 06.2016
  • Family owned business.
  • Duties: Front desk receptionist.
  • Answering all incoming calls and emails.
  • Meeting and greeting visitors ensuring they are signed in.
  • General administration duties, photocopying, filing etc.
  • Dealing with any enquires at reception.
  • Dealing with carpark requests and hospitality requirements.
  • Ensuring that the reception is tidy and clutter free.
  • Operating a computer system.

Caltex service station, New Zealand
12.2014 - 06.2016
  • Family owned business
  • Duties:
  • Operated: cashier and pump register, bills counter machine, credit cards machine.
  • Organised and improved snack store for easy sales.
  • Maintained an awareness of all promotions and advertisements.
  • Communicated customer requests to management.
  • Ensured that each customer receives outstanding service by providing a friendly environment

Chanel & Cocoa Hair Salon, New Zealand
07.2015 - 11.2015
  • Duties:
  • Reception check in and check outs.
  • Maintaining a clean and tidy salon.
  • Washing and conditioning clients hair.
  • Ensured that each customer receives outstanding service by providing a friendly environment

Education

Level 2 Certificate -

Wanganui Girls' College
Whanganui, MWT
2016

Skills

  • Passenger assistance
  • Elderly care
  • Public speaking confidence
  • Personal grooming standards
  • Stress management techniques
  • Strong work ethic
  • Customer service
  • Time management
  • Problem-solving
  • Multitasking and organization
  • Clear communication
  • Calm under pressure
  • Adaptability and flexibility

Certification

  • Certificate of Attendance Chanel & Cocoa Hair Salon – For Attendance and Personal Presentation
  • First Aid Certificate 2015(New Zealand)
  • Health & Safety Certificate 2015(New Zealand)
  • Retail Certificate 2016(New Zealand)
  • Barista Certificate 2016 (Australia)
  • Diploma of Cabin Crew 2016
  • Module 1: Responsible Service of Gaming and You 2018 (Australia)
  • Responsible Service of Alcohol Certificate 2018 (Australia)
  • White Card 2019 (Australia)
  • First Aid & CPR 2019 (Australia)
  • STCW Basic Training 2023
  • SEAFARERS SECURITY AWARENESS 2023
  • CROWD MANAGEMENT 2023
  • FOOD SAFETY 2023
  • Serve wise NZ 2023 (RSA)
  • Elementary First Aid 2023

Timeline

Cabin Attendant

Interislander
10.2023 - Current

Front of House/Back of House

The Funky Duck Cafe
08.2022 - 08.2023

Barista

Caltex Whanganui
05.2020 - 01.2021

The Coffee Club Point Cook, Australia
12.2019 - 03.2020

Barista, Waitressing, Counter Service

McDonald’s Hogan’s Corner, Australia
12.2018 - 07.2019

Barista, Waitressing

Melbourne Race Club, Australia
08.2018 - 03.2020

Banjos Cafe & Restaurant in Strahan, Tasmania
08.2016 - 07.2017

Chanel & Cocoa Hair Salon, New Zealand
07.2015 - 11.2015

Aotea Motor Lodge, New Zealand
12.2014 - 06.2016

Caltex service station, New Zealand
12.2014 - 06.2016

Level 2 Certificate -

Wanganui Girls' College

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Kimiora Houltham