Kimiora Houltham
Mount Cook,New Zealand
Summary
STCW-95
Responsible Serving of Alcohol
First Aid & CPR
Food handling
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cabin Attendant
Interislander
10.2023 - Current
- Bartending
- House keeping
- Waitressing
- Reception
- Barista
- 2IC- Team Leader
Front of House/Back of House
The Funky Duck Cafe
08.2022 - 08.2023
- Preparing food
- Cooking/Baking
- Waitressing
- Cleaning
- Washing Dishes
- Barista
- Making Smoothies/Milkshakes/Iced drinks
- Serving customers
Barista
Caltex Whanganui
05.2020 - 01.2021
- Barista
- Cleaning
- Re stocking
- Serving customers
- Petrol pumping
- Food collection
Barista, Waitressing
Melbourne Race Club, Australia
Melbourne, Australia
08.2018 - 03.2020
- Operated: Cash Register, Eftpos machine operating.
- Welcome Customers.
- Take customers orders
- Making and Serving high quality Coffees
- Cash handling
- Sweeping and Mopping
- Wipe down and clean work area
- Clean shelves
- Rinse milk jugs
- Clean and tidy work area
- Serve food and drinks
- Polish and Stack wine & champagne glasses
- Put glasses in dish washer
- Stack and put away beer & whiskey glasses
- Serve alcohol
- Talk about the taste of each new drink or dish and try and sell it.
- Make every customers day or evening one to remember, one to be happy about it.
The Coffee Club Point Cook, Australia
Point Cook, Australia
12.2019 - 03.2020
- Welcome Customers.
- Take customers orders
- Making and Serving high quality Coffees
- Cash handling
- Rinse milk jugs
- Serve food and drinks
- Polish and fold cutlery
- Put dishes in the dish washer
- Stack and put away beer or Wine glasses
- Serve alcohol
- Make Smoothies and Milk shakes.
- Run all orders.
- Put menus away.
- Restock sugars and sweeteners.
- Re fill salt & pepper shakers.
- Put newspapers away.
- Do temperatures.
- Help with open & closing.
Barista, Waitressing, Counter Service
McDonald’s Hogan’s Corner, Australia
Hogan’s Corner, Australia
12.2018 - 07.2019
- Welcome customers
- Take customers orders
- Make and Serve High quality Coffees whilst making sure your work area is presentable.
- Table Service
- Clean milk fridge
- Clean shelves
- Clean All cabinets
- Rinse milk jugs
- Always wipe steam wands after every use.
- Re-stock milk, dine in cups, takeaway cups and lids, teaspoons, condiments, espresso beans.
- Prepare Toasties for the next day
- Make sure all cupboards or cabinets are fully stocked and Tags showing expiration dates for all new products that are pulled out.
Banjos Cafe & Restaurant in Strahan, Tasmania
Strahan, Tasmania
08.2016 - 07.2017
- Took and filled guest orders in a timely and courteous manner.
- Operated cash register.
- Informed guests of daily specials.
- Made coffees in a fast past environment.
- Maintained high customer service standards at all times.
- Sweeping and Mopping
- Wiping down all surfaces.
- Prepare Toasties for the next day.
- Heat up Muffins
- Table Service.
- Make and serve Coffees.
- Up sell
- Wipe down all tables, chairs, shelves, walls, fridges.
- Make pies.
- Re stock- Cold cabinet & Hot Cabinet.
- Make Iced drinks.
Aotea Motor Lodge, New Zealand
New Zealand
12.2014 - 06.2016
- Family owned business.
- Duties: Front desk receptionist.
- Answering all incoming calls and emails.
- Meeting and greeting visitors ensuring they are signed in.
- General administration duties, photocopying, filing etc.
- Dealing with any enquires at reception.
- Dealing with carpark requests and hospitality requirements.
- Ensuring that the reception is tidy and clutter free.
- Operating a computer system.
Caltex service station, New Zealand
New Zealand
12.2014 - 06.2016
- Family owned business
- Duties:
- Operated: cashier and pump register, bills counter machine, credit cards machine.
- Organised and improved snack store for easy sales.
- Maintained an awareness of all promotions and advertisements.
- Communicated customer requests to management.
- Ensured that each customer receives outstanding service by providing a friendly environment
Chanel & Cocoa Hair Salon, New Zealand
New Zealand
07.2015 - 11.2015
- Duties:
- Reception check in and check outs.
- Maintaining a clean and tidy salon.
- Washing and conditioning clients hair.
- Ensured that each customer receives outstanding service by providing a friendly environment
Education
Level 2 Certificate -
Wanganui Girls' College
Whanganui, MWT2016
Skills
- Passenger assistance
- Elderly care
- Public speaking confidence
- Personal grooming standards
- Stress management techniques
- Strong work ethic
- Customer service
- Time management
- Problem-solving
- Multitasking and organization
- Clear communication
- Calm under pressure
- Adaptability and flexibility
Certification
- Certificate of Attendance Chanel & Cocoa Hair Salon – For Attendance and Personal Presentation
- First Aid Certificate 2015(New Zealand)
- Health & Safety Certificate 2015(New Zealand)
- Retail Certificate 2016(New Zealand)
- Barista Certificate 2016 (Australia)
- Diploma of Cabin Crew 2016
- Module 1: Responsible Service of Gaming and You 2018 (Australia)
- Responsible Service of Alcohol Certificate 2018 (Australia)
- White Card 2019 (Australia)
- First Aid & CPR 2019 (Australia)
- STCW Basic Training 2023
- SEAFARERS SECURITY AWARENESS 2023
- CROWD MANAGEMENT 2023
- FOOD SAFETY 2023
- Serve wise NZ 2023 (RSA)
- Elementary First Aid 2023
Timeline
Cabin Attendant
Interislander
10.2023 - Current
Front of House/Back of House
The Funky Duck Cafe
08.2022 - 08.2023
Barista
Caltex Whanganui
05.2020 - 01.2021
The Coffee Club Point Cook, Australia
12.2019 - 03.2020
Barista, Waitressing, Counter Service
McDonald’s Hogan’s Corner, Australia
12.2018 - 07.2019
Barista, Waitressing
Melbourne Race Club, Australia
08.2018 - 03.2020
Banjos Cafe & Restaurant in Strahan, Tasmania
08.2016 - 07.2017
Chanel & Cocoa Hair Salon, New Zealand
07.2015 - 11.2015
Aotea Motor Lodge, New Zealand
12.2014 - 06.2016
Caltex service station, New Zealand
12.2014 - 06.2016
Level 2 Certificate -
Wanganui Girls' College