Kimly Heng
Kelston
Summary
ECE Teacher, Assistant Manager at School Holiday Programmer, Store Manager At Family's business, Café Supervisor.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
ECE Provisional Practising Certificate
Happy Learning Chilcare Centre
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of children's progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed children performance regularly using both formative and summative assessments to inform future lesson planning.
- C inuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.learners.
- Identified struggling learners early on and provided additional support through IDP plans.
- Integrated cultural awareness into activities by incorporating diverse perspectives and materials into the curriculum.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Communicated frequently with parents, children, and faculty to provide feedback and discuss instructional strategies.
- Strengthened communication skills through regular interactions with others.
Assistant Manager School Holiday Programmer
School’s Out
01.2022 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized centre environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs to elevate service standards and knowledge.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Mentored childre's programmers, enhancing their skill sets and fostering professional growth within the team.
- Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
Teacher in training
BestStart Wolverton St
01.2021 - 01.2023
Cook position
BestStart St Lukes
01.2020 - 01.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Full-time teacher (Non-qualified)
Kelston Discoveries Educare
01.2018 - 01.2020
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of children progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among learners.
- Identified struggling learners early on and provided additional support through IDP plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched learners' learning experiences outside traditional classroom settings.
- Support new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on centre committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Increased parental involvement in children' education by organizing regular communication and events.
- Collaborated with colleagues to integrate cross-disciplinary plan, enriching learners' educational experience.
- Communicated frequently with parents, children, and faculty to provide feedback and discuss instructional strategies.
Reliever (non-qualified teacher)
Kelston Discoveries Educare
01.2016 - 01.2018
Store supervisor/ and customer service
Mr Meat Plus Henderson
01.2013 - 01.2015
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Increased customer loyalty with exceptional service quality, addressing concerns promptly, and offering personalized solutions when appropriate.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Achieved sales targets consistently by motivating the team through incentive programs and personalized coaching sessions.
- Implemented cost-saving measures without compromising on quality, enhancing overall store profitability.
- Maintained strict adherence to budget, minimizing unnecessary expenses.
- Negotiated with vendors for better pricing, increasing overall profit margins.
- Developed and enforced safety protocols, maintaining secure environment for both staff and customers.
- Oversaw daily operations to ensure smooth and efficient store function.
Store Manager and frontline Serve customers
Avondale
01.2011 - 01.2013
Education
Bachelor of Teaching (Early Childhood Education) -
United
Mt AlbertPD Child Protection
Best Start
Kelston
Kelston
Auckland
Ministry of Education
Greenlane, NZPD The Way Play
Kelston
PD/ Having An Honest Conversation
Best Start
PD Physical Well-being
Avondale, Auckland
Best StartHenderson
Skills
- Helpful
- Friendly
- Great communication skills, open-mindedness and passion for teaching
- Leadership role
- Extensive experience with children’s portfolio
- Strong organisational ability as evidenced in the former role
- Commitments to health and safety requirements
- Excellent time management skills, self-motivated, innovative, reflective and prepare to think beyond the boundaries
- Experience working cross-culturally
- Strong team player
- Flexible and adaptable, and able to work with a range of age groups
- Energetic
- Strong professional ethics
- Good conceptual skill
- Curating and leading curriculum planning for children
- Team motivation
- Staff Training and Development
- Staff Supervision
- Customer Relationship Management (CRM)
- Cost Reduction
- Cost Control
- Budgeting and finance
- Schedule oversight
- Negotiation
- Meeting facilitation
- Business Development
- Promotional planning
- Decision-Making
- Time Management
- Work Planning and Prioritization
- Team Development
- Idea Development and Brainstorming
- Project Planning
- Relationship Building
Profile
My name is Kimly Heng. I joined early childhood education inspired by my daughter Anna 9 years ago. I complete my Bachelor of Teaching (ECE) level 7 at Unitec. I am confident I will learn much from this journey with fellow Kaiako, tamariki and whanau.
I believe each child is unique and special, just the way they are, and I pride myself in having a close relationship with all tamariki, whanau, and the teaching team. I love to aspire to empower children on their learning journey to become lifelong learners, secure in their sense of belonging, resilience, self-worth, and ability to explore the wider world around them. I encourage each child to be a leader in their learning and seek to scaffold and extend their interests. I regard each child as taonga, exclusive and precious, and I will value their contribution to our community.
Career Experience
- 15/08-08/2024 TO 15/08/2027 Tiwhikete Whakaakoranga Tômua Provisional Practising Certificate at Kelston Happy Learning Centre
- 05/13/2024, 06/07/2024, foure weeks practicum at Sunnyvale Kindergarten
- 2023, current, employment, Happy Learning Childcare Centre
- 2022, current, Assistant Manager School Holiday Programmer, School’s Out
- 2021, 2023, employment, BestStart Wolverton St (teacher in training)
- 2020, 2021, permanent employment, BestStart St Lukes (Cook position)
- 2018, 2020, permanent employment full-time teacher (Non-qualified), Kelston Discoveries Educare
- 2016, 2018, permanent reliever (non-qualified teacher), Kelston Discoveries Educare
- 2013, 2015, permanent full-time, Vege & meat shop (store supervisor/ and customer service) at Mr Meat Plus Henderson
- 2011, 2013, permanent part time, bakery& café (Store Manager and frontline Serve customers Avondale)
Careerexperiencecambodia
2006, 2009, part-time retailer, Lucky Super Market
Driverlicense
NZ Full licence
Date of Brith
12/26/1989
Originallyfrom - Country
Cambodia
Languages
Cambodian
Chinese
English
Timeline
Assistant Manager School Holiday Programmer
School’s Out
01.2022 - Current
Teacher in training
BestStart Wolverton St
01.2021 - 01.2023
Cook position
BestStart St Lukes
01.2020 - 01.2021
Full-time teacher (Non-qualified)
Kelston Discoveries Educare
01.2018 - 01.2020
Reliever (non-qualified teacher)
Kelston Discoveries Educare
01.2016 - 01.2018
Store supervisor/ and customer service
Mr Meat Plus Henderson
01.2013 - 01.2015
Store Manager and frontline Serve customers
Avondale
01.2011 - 01.2013
ECE Provisional Practising Certificate
Happy Learning Chilcare Centre
Bachelor of Teaching (Early Childhood Education) -
United
PD Child Protection
Best Start
Kelston
Kelston
Auckland
Ministry of Education
PD The Way Play
Kelston
PD/ Having An Honest Conversation
Best Start
PD Physical Well-being
Avondale, Auckland
Henderson
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