Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Kin Wang Ngai

Totara Heights

Summary

Positive and personable individual with a natural ability to connect with customers and collaborate effectively with co-workers. Extensive knowledge of retail operations and inventory management, including skills in point-of-sale systems and merchandising. Committed to enhancing customer satisfaction and driving sales growth through excellent service.

Overview

3
3
years of professional experience

Work History

Homework Tutor

Creative Educaion Management Limited
05.2023 - 07.2023
  • Promoted independent study habits through the introduction of self-guided resources and materials for further exploration outside of tutoring sessions.
  • Managed challenging behaviour effectively by implementing appropriate disciplinary measures and strategizing supportive interventions.
  • Provided constructive feedback on homework assignments, enabling students to improve upon weaknesses and excel in subsequent tasks.
  • Contact: +852-35660246
  • Email: mail@ccon.com.hk

Volunteer

Auckland Zoo
11.2022 - 02.2023


  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to visitors.
  • Contact: +64-09 360 3805
  • Email: conservationlearning@aucklandzoo.co.nz

Sales Assistant

Drivepro
04.2022 - 07.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Contact: +86-13509695706

Sales Assistant

Sportshouse
12.2021 - 03.2022


  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Contact No: +852-26186366
  • Email: customer@sportshouse.com.hk

Restaurant Waiter

Saizeriya Italian Restaurant
01.2021 - 12.2021


  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Contact No: +852-22190722

Education

Bachelor of Science - Health Management

Auckland University Technology
Auckland, NZ
11-2025

Secondary Study -

Fanling Lutheran Secondary School
01.2018

Skills

  • Cultural Awareness
  • Critical Self-Assessment
  • Problem-solving skills
  • Time management
  • Verbal and written communication
  • Team collaboration
  • Task prioritization

Personal Information

  • Age: 24
  • Visa: Student Visa
  • Gender: Male

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Spanish
Professional Working

Timeline

Homework Tutor

Creative Educaion Management Limited
05.2023 - 07.2023

Volunteer

Auckland Zoo
11.2022 - 02.2023

Sales Assistant

Drivepro
04.2022 - 07.2022

Sales Assistant

Sportshouse
12.2021 - 03.2022

Restaurant Waiter

Saizeriya Italian Restaurant
01.2021 - 12.2021

Bachelor of Science - Health Management

Auckland University Technology

Secondary Study -

Fanling Lutheran Secondary School
Kin Wang Ngai