Kingsley Li
Auckland
Summary
I am a humble and dedicated university student currently seeking a part-time job in the service industry. I have excellent communication skills with 3 years of experience in customer service, working as a Front of House staff employee for Cafe Inc at Rototuna shopping centre, Hamilton. I was also a tutor that teaches Reading, Writing, and Numeracy in Junior High School. I always have a positive attitude with strong self-motivation towards my work. I am a quick learner, team player, and love facing challenges in my life. I believe I can make great contribution to your business and will be a valuable asset to your team.
Overview
4
4
years of professional experience
Work History
Basketball Referee
Hamilton Special Olympic Basketball
09.2024 - 10.2025
- Company Overview: Waikato WIMS
- Maintaining good reffing skills under high level of pressure
- Waikato WIMS
- Clear communications between teams and coaches and making sure the game is running smoothly and fairly
- Receiving and accumulating general feedbacks from coaches and players
- Clear communication between referees and maintaining position
- Assist score keepers and solving problems
- clear explanation to the complains from coaches
Part Time Front of House Staff Member
Cafe Inc
11.2022 - 02.2025
- Receiving and confirming walk-in, telephonic, and online reservations
- Provide outstanding customer service and a warm welcoming environment at all times, always keeps smiles one the face while communication with customers
- Assist owners, guests, and visitors with reservations and special needs
- Assist kitchen with some easy plating and cooking and other special needs, as well as kitchen cleaning and maintaining
- Maintaining stock of drink and smoothie fridges
- Setting tables
- Training new staff members
- Maintaining order within the cafe
- Receiving and accumulating general customer feedback
Math Tutor Program In School
Rototuna Senior High School
01.2022 - 12.2023
- Help tutor lower year level students who are behind in their learning
- Provide clear explanations when students are struggling
- Great communication skills
- Always encourage and support students with special needs
Food Packaging
Salvation Army
01.2022 - 12.2022
- good packaging skills
- organising items in boxes
- clear communication with other staffs about food items
- maintaining stock of food boxes
Education
Bachelor of Science - Mathematics
University of Auckland
12-2027
Senior High School Student -
Rototuna Senior High School
Hamilton11-2024
Skills
- Good verbal and written skills
- Quality customer service
- Making cold drinks
- Excellent phone manner and communication skills
- Good moral compass
- Bilingual skills [Fluent English and Mandarin, little bit of Afrikaans (some basic greetings)]
Languages
English
Mandarin
Hobbies and Interests
- Captain of the school basketball team in year 12
- Basketball coach in year 13
- Participated in school Basketball Trials
- Involved in Mathematics programs/competitions
- Cooking
- Playing basketball with friends
Awards
- Player's player trophy, 2022
- Excellence Behavior Award, 2021
- Excellence Academic Award, 2022
- Rototuna high schools' tutor, 2023
- Bronze Medal and Player's Player certificate, 2021
- Hamilton Year 12 Altrusa Award, 2023
- Senior Contribution Of The Year Supreme Sports Awards, 2024
- Basketball Volunteer Of The Year Award, 2024
- Advisory Excellence Award, 2024
- Highest Honours of 'Kindness and Respect' Trophy and Certificate, 2021
Timeline
Basketball Referee
Hamilton Special Olympic Basketball
09.2024 - 10.2025
Part Time Front of House Staff Member
Cafe Inc
11.2022 - 02.2025
Math Tutor Program In School
Rototuna Senior High School
01.2022 - 12.2023
Food Packaging
Salvation Army
01.2022 - 12.2022
Bachelor of Science - Mathematics
University of Auckland
Senior High School Student -
Rototuna Senior High School
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