KINIKINI FAKAPULIA

• Provided expert guidance on regulatory requirements during consultations with facility management teams.

• Collaborated with facility management team to address maintenance issues at entry points, improving overall functionality and appearance.

1. Strategic and Operational Management of Buildings and Facilities:

• Coordination: Overseeing the strategic and day-to-day operations of the building with two towers of about 20 floors each containing over 30 offices.
• Planning: Developing strategic plans for future growth, new ways of working, and long-term asset lifecycle planning.
• Efficiency: Optimising facility performance to meet organisational objectives. This involves streamlining workflows, reducing inefficiencies, and improving communication.

2. Maintenance and Asset Management:

• Preventative and Reactive Maintenance: Implementing comprehensive maintenance systems, including scheduled servicing (e.g., HVAC, security, electrical, lifts) to reduce the likelihood of issues, and responding to unexpected problems promptly.
• Asset Lifecycle Optimisation: Creating detailed long-term maintenance plans for major systems and assets to prevent costly emergency repairs and premature replacements.
• Contractor Management: Overseeing building maintenance, managing subcontractors and service contracts, and ensuring timely repairs and quality outcomes.

3. Compliance and Risk Management:

• Health and Safety: Managing health and safety risks, implementing and maintaining fire safety, security, and emergency systems, and ensuring compliance with the Health and Safety at Work Act 2015 and other relevant regulations.
• Regulatory Compliance: Ensuring buildings and operations comply with the latest regulations, including the Building Act 2004, Resource Management Act 1991, Fire Safety and Evacuation of Buildings Regulations 2006, and the Unit Titles Act (for multi-unit complexes).

4. Sustainability and Environmental Management:

• Resource Management: Managing the sustainable use of energy and water resources, and the disposal of waste.
• Environmental Compliance: Ensuring compliance with local and national environmental regulations and promoting sustainable practices, such as energy efficiency and waste minimisation.

5. Financial Management and Cost Control:

• Budgeting: Managing financial budgets, undertaking effective forecasting, and taking corrective action to ensure budget objectives are met.
• Cost Efficiency: Bringing a commercial perspective to whole-of-asset lifecycle costs, achieving identified cost efficiencies, and continually balancing asset cost and performance. This includes reducing operational costs through strategic planning and predictive maintenance.
• Procurement: Involvement in the negotiation of purchasing and leasing of buildings, and managing procurement, including contract administration.

6. Occupant Wellbeing and Operational Efficiency:

• Workplace Optimisation: Creating and maintaining a suitable work environment that is productive, healthy, and safe for occupants. This can include reconfiguring layouts for tenant needs or supporting hybrid work transitions.
• Tenant/Resident Satisfaction: Ensuring smooth-running facilities that attract and retain occupants, reducing turnover and vacancies.

7. Stakeholder and Relationship Management:

• Communication: Building and maintaining effective working relationships with key external and internal stakeholders, including tenants, contractors, suppliers, senior leaders, and government agencies.
• Customer Focus: Understanding customer needs and monitoring customer satisfaction to ensure client-focused service delivery.

In essence, facilities managers in New Zealand are crucial "custodians of our physical places," responsible for ensuring that all indoor places and infrastructure operate productively and healthily, contributing significantly to the economy and supporting a wide range of industries.