Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Kiran Viradiya

Auckland,Mount Roskill

Summary

Proven track record in enhancing customer service and sales performance at Primark UK, demonstrating exceptional customer service and multitasking competence. Leveraged strong work ethic and problem-solving skills to foster customer relationships and streamline operations. Achieved significant improvements in team efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Server

The Gelato Workshop
06.2024 - Current
  • Collaborated with team members to improve overall customer service performance and best practices.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collected payment for gelato and drinks served, balanced cash receipts and maintained accurate cash drawer.

Retail Assistant

Primark UK
01.2023 - 12.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

BBA - Business Management

University of Pune
India
04.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Multitasking Competence
  • Time Management Capabilities
  • Flexible schedule availability
  • Complex Problem-Solving

Reference

Available upon request


Timeline

Customer Server

The Gelato Workshop
06.2024 - Current

Retail Assistant

Primark UK
01.2023 - 12.2023

BBA - Business Management

University of Pune
Kiran Viradiya