Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KIRANDEEP KAUR

Takanini

Summary

Experienced professional caregiver providing compassionate and effective support to individuals in need. Demonstrated adaptability to changing circumstances and strong collaboration with team members, resulting in optimal outcomes. Proficient in personal care, medication management, and patient advocacy. Recognized for reliability, empathy, and a steadfast commitment to delivering high-quality care.

Overview

13
13
years of professional experience

Work History

Caregiver

Ryman healthcare
01.2022 - Current
  • Maintained clean and well-organized environment for client happiness and safety..
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Supported bathing, dressing and personal care needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.

Home Based Childcare Educator

Awa childhood care
04.2021 - 12.2021
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.

Customer Service Representative

MGS Stations limited, Z Energy Limited
07.2018 - 10.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Customer Care Representative

Vodafone Ltd
02.2016 - 11.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Navigated multiple computer systems and applications to find information.

Article Assistant

Simer Singh & Associates
12.2011 - 01.2015
  • Conducted internal audit assignments identifying control weaknesses and providing recommendations for improvement, leading to strengthened financial systems.
  • Managed multiple client accounts, maintaining positive relationships and delivering exceptional service.
  • Collaborated with team members to complete audits in a timely manner, improving overall department productivity.
  • Reconciled statements to resolve discrepancies.
  • Maintained records and files to furnish reliable documentation.

Education

Health And Wellbeing (level 4) - Health And Wellbeing

NZTC
Auckland, AUK
01.2023

M.D. - Masters of Commerce

Lovely Professional University
Punjab, India
06.2017

Bachelor of Arts - Accounting And Finance

Icai Institute of Chartered Accountants
Punjab, India
04.2012

Bachelor of Arts - Bachelor of Commerce

Punjab University
Punjab, India
04.2007

Skills

  • Customer-oriented and Quick Learner
  • Organized Multi-tasker
  • Fast & Efficient Service Worker
  • Dedicated & Motivated Team Player
  • Punctual, reliable and trustworthy
  • Comfortable Standing for long time period
  • Can-do attitude
  • Observational Skills
  • Client Relations Management
  • Communication skills

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Professional Working

Timeline

Caregiver

Ryman healthcare
01.2022 - Current

Home Based Childcare Educator

Awa childhood care
04.2021 - 12.2021

Customer Service Representative

MGS Stations limited, Z Energy Limited
07.2018 - 10.2020

Customer Care Representative

Vodafone Ltd
02.2016 - 11.2016

Article Assistant

Simer Singh & Associates
12.2011 - 01.2015

Health And Wellbeing (level 4) - Health And Wellbeing

NZTC

M.D. - Masters of Commerce

Lovely Professional University

Bachelor of Arts - Accounting And Finance

Icai Institute of Chartered Accountants

Bachelor of Arts - Bachelor of Commerce

Punjab University

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