Kirsten Baxter
Wellington,Te Aro
Overview
13
13
years of professional experience
Work History
Membership Secretary
Friends of the Turnbull Library
03.2022 - Current
- Informed members about upcoming events or meetings through email campaigns
- Supported senior organisation leadership with planning, records management and general clerical support.
- Oversaw membership roster, registration processes and recordkeeping for individual members.
- Maintained database of internal and external contacts for easy access.
- Supported organisation with specific roles by assisting with promotion, financial tracking and correspondence.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
Communications Coordinator
Dance Aotearoa New Zealand
08.2018 - 03.2023
- Generated clear, concise and original content for written communications.
- Helped edit and review content across internal platforms.
- Assisted with planning, production and execution of email campaigns, digital content, special events and social media campaigns.
- Wrote and edited content for operations, marketing and public relations needs.
- Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.
- Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
- Maintained message consistency across channels to fully support short- and long-term communications goals.
- Used imagination and creativity to develop new and innovative ways to market and communicate organisation events and services.
- Employed inventive designs to create visually appealing promotional pieces consistent with organisation brand.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses.
- Maintained organistation website using content management systems and associated plugins.
- Took photographs and videos during special events for promotional materials and social media pages.
- Answered client queries and complaints to provide strong customer service.
Administration Manager
Footnote New Zealand Dance
01.2011 - 04.2015
- Membership database and Subscriptions, Communications, Website Management/Content, Event Coordination
- Website Management/content, Social Media management/content, Data Analytics, Sector Communications, Contractor Admin, General Admin
- Event and Tour Management
- EA to the Director, Invoice and Payroll Processing, Communications, Website Management, Social Media, Funding Applications, Contractor and Stakeholder relationships, Membership and donors, General Office Management.
Skills
- Financial Records
- Travel Coordination
- Office Supplies and Inventory
- Google Docs
- Multitasking and Time Management
- Membership Programs
- Administrative Procedures
- Project Schedule Coordination
- Order Placement
- External Communications
- Status Updates
- Meeting Attendance
- Database and Client Management Systems
- Maintenance Requirements
- Set Appointments
- Customer Communication
- Cash Drawer Management
- Payment Distribution
- Organize Files
- Microsoft Office
- Website Updating
- Greeting Visitors
- Accounting Familiarity
- Manage Correspondence
- Applying for Grants
- Proofreading Documents
- Administrative Support
- Email Correspondence
- Database Maintenance
- Customer Inquiries
- Social Media Updating
- Transcribe Letters
- Membership Databases
- Remote Conferencing
- Document and File Management
Timeline
Membership Secretary
Friends of the Turnbull Library
03.2022 - Current
Communications Coordinator
Dance Aotearoa New Zealand
08.2018 - 03.2023
Administration Manager
Footnote New Zealand Dance
01.2011 - 04.2015
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