Kirsten Hulme-Moir
Greenhithe,North Shore City
Summary
Demonstrated expertise in oral and written communication. Strong experience in building mana enhancing relationships with children and their whānau. Proven problem-solving and advocacy skills, complemented by a commitment to strengths-based practice. Capable of thriving under pressure while managing time effectively, both independently and within a team. Strong network development abilities within the community, adhering to professional standards and bicultural codes of practice.
Overview
39
39
years of professional experience
Work History
Senior Social Worker
Starship Community Services
Greenlane
02.2021 - Current
- Conducted assessments to identify child and whānau needs and develop tailored intervention plans.
- Collaborated with healthcare professionals to coordinate comprehensive care for children.
- Educated whānau on resources and community services to enhance ongoing support.
- Developed training materials to enhance staff understanding of health social work best practices.
- Advocated for policy changes that improved service delivery within organizational framework.
- Participated in 3 major service improvement projects ( Entry to Service, Determination of Need and What Matters to Me)
- Established social work competency standards for Starship Community Services
- Assessed safety risks for victims of domestic violence and developed safety plans accordingly.
- Facilitated interdisciplinary team meetings to coordinate care for children with complex medical, social, and disability needs.
Team Leader Manager
Starship Community Services
Greenlane
06.2023 - 10.2023
- Managed a team of 40 allied health and nursing staff during leadership vacancies.
- Supervised operations to ensure high-quality service delivery.
- Facilitated regular team meetings to address goals and project updates.
- Organized discussions on progress, challenges, and team dynamics.
- Assisted in conflict resolution.
- Ensured compliance with company policies and regulations consistently.
- Coordinated communication between senior management and staff for transparency.
- Conducted performance conversations to motivate staff towards goal achievement.
- Processed payroll and leave applications for staff accurately
Social Worker
Starship Community Services
01.2013 - 2021
- Completion of a comprehensive psycho-social assessment.
- Provided counselling, advocacy, and liaison for families of children with disabilities or medical conditions, enhancing support and resources available to them.
- Keyworker for whanau.
- Networked and liaised with needs assessment agencies, health professionals, government departments, educational professionals, and other providers to ensure comprehensive support for children's needs.
- Developed funding applications to support program initiatives.
- Special project work for the Northern Regional Health Alliance.
- Collaborated with clients to assess needs and develop support plans.
- Advocated for the needs of the child within healthcare and social service systems.
- Maintained accurate, child-focused records and documentation to ensure compliance with regulatory standards and enhance service delivery.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, allied health and nurses to coordinate care for children.
Intake Coordinator
A Girl Called Hope
01.2011 - 2013
- Processed applications for "A Girl Called Hope", supporting young women with life-controlling issues in their path to recovery.
- Prepared recommendations and reports to inform intake committee decisions on applicant suitability.
- Conducted interviews with prospective applicants to assess suitability.
- Coordinated with mental health services, counselors, families, and healthcare providers.
- Facilitated weekly goal-setting sessions, offering counseling to women on waiting list to enhance readiness for program entry.
- Guided individuals in accessing necessary community resources.
- Provided daily support to women residing in the program.
Family Worker
Lifewise
01.2005 - 01.2008
- Provided practical social work support and counseling to families facing domestic violence and substance abuse issues.
- Collaborated with community agencies, schools, and medical practitioners for holistic service delivery.
- Conducted fee-for-service work including parenting assessments and support for children and families.
- Organized and attended effective practice meetings to enhance service coordination.
- Delivered advocacy and support services for children and families in West Auckland.
- Partnered with cultural advisors and leaders to ensure culturally sensitive practices.
- Facilitated access to resources for families seeking parenting advice.
Social Worker- Care and Protection
Child Youth & Family Services
Waitakere
01.2004 - 01.2005
- Information gathering and analysis at intake and investigation phases.
- Planning, implementation and review of appropriate interventions, in conjunction with the client, supervisor, and where appropriate, a co-worker.
- Prepared reports based on extensive and accurate information gathering and analysis.
- Using existing professional practice tools (such as risk assessment tools, signs of safety etc).
- Participating in the processes of the Family Group Conference (FGC) and Strengthening Families meetings and in those tasks which follow.
- Completing tasks associated with the Family and Youth Court, including preparing and presenting a range of reports for Court.
- Managed client cases by coordinating services and resources to meet individual needs.
- Keeping formal records through the use of computer based (CYRUS) system.
- Established and nurtured connections with various individuals and agencies, particularly kaupapa Māori and Pasifika, to enhance service delivery.
Senior Rehabilitation Co-Ordinator
Accident Rehabilitation Compensation Insurance Corporation
01.1992 - 01.1994
- Supervised and managed the rehabilitation and administration staff in Wanganui and New Plymouth.
- Ensured the rehabilitation team met the company's performance objectives and standards.
- Completed case management and detailed reports and administration.
- Provided management with monthly statistics on the performance of rehabilitation staff.
- Provided and ran staff training programmes.
- Authorized rehabilitation programmes and managed associated expenditure.
Rehabilitation Co-ordinator
Accident Compensation Corporation
01.1987 - 01.1988
Education
Master of Social and Community Leadership - First Class Honours
Auckland University
01-2022
Post Graduate Diploma in Education - Guidance counselling, Distinction
Massey University
01-1996
Bachelor of Social Work (Hons) - Double Major in Psychology
Massey University
01-1986
Skills
- Child-centered practice
- Crisis intervention
- Community resource coordination
- Strengths-based practice
- Cultural competency
- Excellent oral and written communication
- Interpersonal skills
- Team collaboration
- Autonomous work
- Problem solving
- Time management
- Personal initiative
- Professional standards
- Positive attitude
Hobbies and Interests
- Reading
- Tramping
- Travel
- Playing the piano and saxophone
- Running
References
Referees available upon request
Career Overview
- Senior Social Worker, Starship Community Services, 01/2013 - current
- Acting Team Leader Starship Community Services 2023
- Intake Coordinator, A Girl Called Hope, 01/2011 - 12/2013
- Family Worker, Lifewise (formerly West Auckland Family Services), 01/2005 - 12/2008
- Social Worker- Care and Protection, Child Youth & Family Services, 01/2004 - 12/2005
- Senior Rehabilitation Co-ordinator, Accident Compensation Coorporation
- Rehabilitation Co-ordinator, Accident Compensation Corporation, 01/1987 - 12/1988
Personal Information
Health Status: Excellent (physically active and non-smoker)
Timeline
Team Leader Manager
Starship Community Services
06.2023 - 10.2023
Senior Social Worker
Starship Community Services
02.2021 - Current
Social Worker
Starship Community Services
01.2013 - 2021
Intake Coordinator
A Girl Called Hope
01.2011 - 2013
Family Worker
Lifewise
01.2005 - 01.2008
Social Worker- Care and Protection
Child Youth & Family Services
01.2004 - 01.2005
Senior Rehabilitation Co-Ordinator
Accident Rehabilitation Compensation Insurance Corporation
01.1992 - 01.1994
Rehabilitation Co-ordinator
Accident Compensation Corporation
01.1987 - 01.1988
Master of Social and Community Leadership - First Class Honours
Auckland University
Post Graduate Diploma in Education - Guidance counselling, Distinction
Massey University
Bachelor of Social Work (Hons) - Double Major in Psychology
Massey University