Summary
Overview
Work History
Education
Skills
Professional Development
Certification
Timeline
Generic

Kirsten O’Connor

Mapua,Nelson

Summary

Dynamic Senior Advisor with extensive experience at New Zealand Police, excelling in organisational development and leadership training. Proven track record in succession management and relationship building, enhancing program effectiveness. Adept at project management and fostering continuous improvement, leveraging emotional intelligence to drive team success and stakeholder engagement.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Advisor - Organisational Development

New Zealand Police
Wellington, Wellington
07.2023 - 08.2024
  • Managing NZP external programmes and nominations for Succession Management Programme (ILD, AIPM)
  • Management and support to the Succession Management Programme processes (SMP)
  • Building and maintaining relationships with external government agencies (Te Kawa Mataaho – Public Service Commission, ILD, AIPM etc)
  • Support the implementation of the Development Boards across Police
  • Development of process and content for the Leadership Development Framework (LDF) involving research and preparation of guides for Senior Leaders to deliver Leadership content to aspiring leaders.
  • Built and maintained relationships across the organisation at all levels, from recruits to Police Executive.
  • Facilitated Focus Groups for development of Leadership Development Framework
  • Assessed current organizational capabilities against desired outcomes to identify gaps in resources or skillsets.
  • Reviewed existing processes and developed recommendations for improvement based on analysis of data collected from stakeholders.

Field Learning Development Manager

New Zealand Police
Tasman, Tasman
04.2018 - 06.2023
  • Management and co-ordination of the Continuous Education Programme (CEP)
  • Coaching, development and talent management in District.
  • Oversight of workplace assessments
  • Building and maintaining relationships across the District at all levels
  • Facilitating Emerging Leaders course within District
  • Imbed PHPF in district
  • Organized workshops and seminars on topics related to professional development.
  • Collaborated with subject matter experts to create effective instructional content for employees.
  • Conducted assessments to identify areas for improvement in employee development programs.
  • Assisted with hiring decisions by conducting interviews with potential candidates for positions requiring specific skillsets.
  • Assisted in the design and implementation of competency-based evaluation systems.
  • Conducted evaluations of training courses to uncover areas in need of improvement.

Initial Training Instructor

New Zealand Police
Wellington, Wellington
05.2017 - 04.2018
  • Training and development of Core Policing Skills
  • In-depth knowledge of legislation and good practice
  • Lead a culture focused on continuous improvement and innovation
  • Coaching and development of recruits through their sixteen-week recruit induction course
  • Coaching and management of other instructors
  • Management and oversight of sensitive investigations
  • Collaborated with subject matter experts to develop new training initiatives tailored to specific needs of organization.
  • Maintained a positive learning environment through effective classroom management techniques.
  • Assisted with the development of a variety of instructional materials such as manuals, handouts, audio-visual aids and other resources.
  • Monitored progress of trainees during classes, adjusting instruction accordingly to maximize learning outcomes.
  • Evaluated effectiveness of training programs by collecting feedback from participants and making necessary modifications when needed.
  • Prepared reports summarizing student progress in each course offered by the organization.
  • Ensured compliance with safety regulations throughout the duration of training programs.
  • Conducted assessments of trainee performance, providing feedback on areas for improvement.
  • Mentored new instructors on teaching strategies and standard procedures.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.

Strategic Advisor: Continuous Improvement Group

New Zealand Police
Wellington, Wellington
12.2014 - 10.2015
  • Project management and implementation of continuous improvement initiatives
  • Management of Frontline Ideas
  • Submission of concept papers and project plans to the Police Executive
  • Built relationships and provided consultancy to districts, PNHQ and service centres on continuous improvement and continuous improvement initiatives
  • Risk management
  • Built and maintained working relationships with external agencies – State Services Commission (SSC), NZ Defence, Massey University Design students, Water Safety NZ
  • Recommended methods for streamlining processes while maintaining quality standards.
  • Reviewed existing operations processes and recommended improvements for greater efficiency.

Detective: Hutt Valley Criminal Investigation Branch

11.2010 - 12.2014
  • Responding to serious incidents
  • Leadership roles during homicide investigations - O/C Body, Exhibits, Scene, Family
  • Investigation of serious crime, including homicides, sexual assault, robberies, fraud, serious assault, arson
  • Prosecution of serious crime
  • Project management of complex serious crime investigations
  • Work in partnership with external agencies such as the Crown, CYFS, Rape Crisis and Probation
  • Mentoring junior CIB members and Police safety team (PST) staff

Public Safety Team/Acting Sergeant

10.2009 - 11.2010

Crime and Crash Team

10.2008 - 10.2009

Public Safety Team

12.2005 - 10.2008

Education

Diploma in Web Design -

National College of Design and Technology
Wellington
01.2002

Bachelor of Arts Degree - Psychology and Education

Victoria University
Wellington
01.2001

Graduate Diploma in Arts - Psychology

Massey University

Skills

  • Organisational Development
  • Leadership Development
  • Succession Management
  • Relationship Management
  • Continuous Education
  • Coaching
  • Talent Management
  • Workplace Assessments
  • Facilitation
  • Training and Development
  • Legislation Knowledge
  • Continuous Improvement
  • Project Management
  • Risk Management
  • Consultancy
  • Investigation
  • Prosecution
  • Mentoring
  • Stakeholder engagement
  • Continuous improvement
  • Project management
  • Talent management
  • Relationship building
  • Coaching skills
  • Training design
  • Employee training
  • Organizational assessment
  • Program management
  • Emotional intelligence

Professional Development

  • 2019, Senior Sergeant Development Course
  • 2018, Senior Sergeants Core Policing Knowledge Examination
  • 2018, Lead Systems Course - NZDF
  • 2014, Sergeants Core Policing Knowledge Examination
  • 2014, Detective Qualification Course
  • 2012, Detective Pre-requisite Examination
  • 2010, CIB Induction Course
  • 2008, Constables Leadership Development Programme
  • 2005, Basic Investigators Course

Certification

  • 2014 Detective Qualification Course
  • 2018 NZDF Lead Systems Course
  • 2018 NZP Team Leader Course
  • 2019 NZP Leader/Manger Course

Timeline

Senior Advisor - Organisational Development

New Zealand Police
07.2023 - 08.2024

Field Learning Development Manager

New Zealand Police
04.2018 - 06.2023

Initial Training Instructor

New Zealand Police
05.2017 - 04.2018

Strategic Advisor: Continuous Improvement Group

New Zealand Police
12.2014 - 10.2015

Detective: Hutt Valley Criminal Investigation Branch

11.2010 - 12.2014

Public Safety Team/Acting Sergeant

10.2009 - 11.2010

Crime and Crash Team

10.2008 - 10.2009

Public Safety Team

12.2005 - 10.2008

Diploma in Web Design -

National College of Design and Technology

Bachelor of Arts Degree - Psychology and Education

Victoria University

Graduate Diploma in Arts - Psychology

Massey University

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Kirsten O’Connor