Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Bonnie Doone BNB Ltd
Te Awamutu, Te Awamutu
09.2022 - Current
Organized reservations, managed billing processes and maintain accurate guest records.
Clean guest room between stays, ensuring all amenities are stocked and in working order.
Maintenance of grounds, gardens and outdoor spaces including mowing lawns, weeding flower beds..
Adhered to policies regarding check-in and check-out procedures and housekeeping rules.
Inspect facilities on a regular basis to identify any needed repairs or improvements.
Manage inventory of supplies such as linens, cleaning products and food items used by the bed and breakfast.
Research competitive pricing strategies to ensure competitive rates are offered.
Monitor customer feedback through surveys or online reviews to assess satisfaction levels.
Payroll Administrator
Finnz Chartered Accountants
Te Awamutu, Te Awamutu
12.2022 - 11.2023
Maintained accurate records of employee attendance, leave balances and tax information.
Prepared monthly reports on payroll costs for management review.
Verified employee hours worked against timesheets provided by supervisors.
Resolved discrepancies between payroll records and employee inquiries.
Updated employee profiles with changes in job titles or salaries as required.
Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
Generated ad hoc reports upon request from managers or executives.
Processed off-cycle payments accurately within specified deadlines.
Onboarded new employees in time reporting and payroll systems.
Snr Accounts Payable
Les Mills International
Freemans Bay, Auckland
10.2006 - 04.2022
Handled bi-weekly payroll services for 180+ employees.
Reconciled bank records and statements for five companies daily by verifying entries.
Used ERP system to verify and reconcile invoices and purchase orders.
Weekly and Monthly vendor payments, both local and foreign for all five companies.
Daily Cashflow monitoring.
Reconciled monthly statements and transactions to keep records accurate and current.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Staff training on new ERP System.
Posted customer payments.
Snr Accounts Payable
Lion Breweries NZ Ltd
Newmarket, Auckalnd
04.2001 - 09.2006
Ensuring accurate timely processing and payment of approx 8,000 invoices per month on in house imaging system. Monitoring 10,000 suppliers accounts.
Key account management - Telecom, NZ Customs, Rum Supplier and two large packaging companies.
Journal Preparation.
Providing backup support for processing of Foreign Exchange.
Supplier Reconciliations.
Ledger Maintenance.
Direct Credit and cheque payments on both a weekly and Monthly basis.
Key account management for major supermarkets
Customer Support both internal and external.
Education
Gardening, Home Improvement, Reading, Movies
Skills
Accounts/Administration Experience
Inventory Assessment
Critical Thinking and Analysis
High standards of Customer Service
Staff Training
Supervisory Experience
Computer Skills
Career Summary
Les Mills International Snr Accounts Payable October 2006-April 2022
Lion Breweries NZ Ltd Snr Accounts Payable April 2001-September 2006
Fuji Xerox Ltd Customer Admin Officer January 2000-April 2001
Harrison Grierson Accounts Payable Clerk March 1998-January 2000
Pacific Energy Ltd Corporate Services Assistant 1997-1998
Auckland City Property Snr Administration Assistant 1995-1997
Leaning Tower of Pizza Accounts Receivable/Data Entry/Receptionist 1993-1995
Farmers Cleaning Co Clerial Assistant/Receptionist 1990-1993
Timeline
Payroll Administrator
Finnz Chartered Accountants
12.2022 - 11.2023
Owner/Operator
Bonnie Doone BNB Ltd
09.2022 - Current
Snr Accounts Payable
Les Mills International
10.2006 - 04.2022
Snr Accounts Payable
Lion Breweries NZ Ltd
04.2001 - 09.2006
Gardening, Home Improvement, Reading, Movies
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