Kirsty Green
Tauranga South,Bay Of Plenty
Summary
I am reliable with a mature attitude. I bring with me vast experience and knowledge within the retail industry as well as Administrative Skills, My excellent work ethic, strong customer focus, positive and enthusiastic approach would make me an ideal team member, as I work to offer your management team and the customer exceptional service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Retail Pharmacy Assistant
Cherrywood Unichem Pharmacy
06.2012
- Retail Pharmacy Assistant in a training situation
Administrative Assistant
Mobility Equipment and Services
10.2023 - 03.2025
- Emailing
- Answer phone calls and managing phone call enquires
- Scheduling appointments via phone or email
- In slipping of parts
- Communications with Occupational therapist and Physio therapist
- Hires of a wide range of equipment for disabled clients
- Receiving payments with eftpos and over the phone
- Day to day tasks of administrative work
- Front of reception dealing with customers
- Quotes
- Inputting data
- Inputting new clients into the MES system
- Sending of stock back to suppliers
Elizabeth Arden Counter Manager/ Shop Assistant
Johns Photo Pharmacy
07.2023 - 10.2023
- Selling and recommending appropriate skincare and makeup to suit clients’ needs
- Merchandising
- Shop front window displays
- Meeting monthly targets, set by Shiseido
- Advising customers about new products and upcoming promotions
- Keeping counter clean and tidy
- Organising daily figures, to meet monthly targets
- Stock ordering
- Customer service
- Cash Handling
- Meeting and liaising with reps
- Regular training and keeping up with new products as well as product knowledge
- Facials and makeovers
- Opening and closing of store
Parttime Shop Assistant
Bed Bath and Beyond
10.2022 - 07.2023
- Cash handling
- Stock handling
- Window displays
- Promo change overs
- Customer Service
- Closing of store
Shiseido Counter Manager
Life Pharmacy Bayfair
12.2019 - 05.2021
- Selling and recommending appropriate skincare and makeup to suit clients’ needs
- Merchandising
- Shop front window displays
- Meeting monthly targets, set by Shiseido
- Advising customers about new products and upcoming promotions
- Keeping counter clean and tidy
- Organising daily figures, to meet monthly targets
- Stock ordering
- Customer service
- Cash Handling
- Meeting and liaising with reps
- Regular training and keeping up with new products
- Facials and makeovers
- Opening and closing of store
Revlon Counter Manager
Guys Life Pharmacy
05.2018 - 04.2019
- Selling and recommending a wide of Natural Health Products & OTC
- Window displays and shop merchandising
- Completing stocktaking, checking expiry dates, keeping stock levels up to date
- Creating stock orders for Revlon
- Completing credits for stock return to supplier
- Entering in monthly targets
- Using Toniq, Point of Sale
- Customer service within the Pharmacy, selling make-up lines, and pharmacy supplies, and gift lines
- Gift wrapping
- Ear Piercing
- Meeting with Sale Reps
Retail Pharmacy Assistant
Greerton Unichem Pharmacy
10.2016 - 05.2018
- Selling and recommending a wide of Natural Health Products & OTC
- Processing and receiving stock orders in general
- Window displays and shop merchandising
- Responsible for online advertising (e.g., Face book)
- Completing stocktaking, checking expiry dates, keeping stock levels up to date
- Creating/processing stock orders
- Completing credits for stock return to supplier
- Using Toniq, Point of Sale
- Customer service within the Pharmacy, selling make-up lines, adhoc pharmacy supplies, and gift lines
- Prescriptions – consulting with the Pharmacist, receiving prescriptions and handing to the customer
- General shop cleaning
- Taking phone calls in a professional manner
- Completing ear piercing
- Cash handling
- Meeting and liaising with Reps
- Customer Passport photos
- Provided Make-up service to the customer
- Gift Wrapping
- Monthly catalogues change over
- Planogram change
Health Shop Retail Assistant
Health Shop and Clinic Greerton
08.2014 - 10.2016
- Company Overview: (Formally Health 2000)
- Employed to advise and sell a wide range of health remedies and products
- This included mixing of homeobitanical remedies and flower essences
- Other duties included were:
- Customer service
- Cash Handling
- Follow up with customers for appointments
- Ordering of stocks required
- Unpacking and pricing of stock
- Stock displays within the shop
- Use of toniq, point of sale
- Adhoc duties as required
- (Formally Health 2000)
Retail Pharmacy Assistant
Bethlehem Pharmacy
11.2016 - 01.2016
- Retail Pharmacy Assistant in a training situation
- (I also worked on a casual base over the Christmas period)
Retail Pharmacy Assistant
Waugh’s Pharmacy
09.2012 - 10.2012
- Retail Pharmacy Assistant in a training situation
Education
National Certificate - Retail Pharmacy Level 3 -
Bay of Plenty Polytechnic
Tauranga11.2012
National Certificate - Beauty Services (Cosmetology) Level 3 -
Bay of Plenty Polytechnic
Tauranga11.2011
National Certificate of the following: Introductory and Hair Design Level 2, Introductory Hairdressing Level 2, Certificate in Hair Design Level 2 -
Bay of Plenty Polytechnic
Tauranga11.2009
NCEA Level 2 -
Tauranga Girls College
11.2008
Skills
- Product knowledge on Pharmaceuticals
- Sales and Service
- First Aid
- Health and safety
- Make-up application
- Customer Service
- Window displays and shop merchandising
- Point of sale
- Able to multi-task
- Problem solve
- Follow through
- Demonstrates initiative
- Judgement in making decisions
- Work well under pressure
- Strong communication skills
- Data entry
- Stock management
- Customer service
- Cash handling
- Sales reporting
- Relationship building
- Product merchandising
- Inventory control
- Appointment scheduling
- Effective communication
- Problem resolution
- Time management
- Team collaboration
- Training delivery
- Calm under pressure
- Research
- Written communication
- Multitasking Abilities
- Planning
- Teamwork and collaboration
- Active listening
- Team building
- Flexible and adaptable
- Training & Development
- Conflict resolution
- Interpersonal communication
Timeline
Administrative Assistant
Mobility Equipment and Services
10.2023 - 03.2025
Elizabeth Arden Counter Manager/ Shop Assistant
Johns Photo Pharmacy
07.2023 - 10.2023
Parttime Shop Assistant
Bed Bath and Beyond
10.2022 - 07.2023
Shiseido Counter Manager
Life Pharmacy Bayfair
12.2019 - 05.2021
Revlon Counter Manager
Guys Life Pharmacy
05.2018 - 04.2019
Retail Pharmacy Assistant
Bethlehem Pharmacy
11.2016 - 01.2016
Retail Pharmacy Assistant
Greerton Unichem Pharmacy
10.2016 - 05.2018
Health Shop Retail Assistant
Health Shop and Clinic Greerton
08.2014 - 10.2016
Retail Pharmacy Assistant
Waugh’s Pharmacy
09.2012 - 10.2012
Retail Pharmacy Assistant
Cherrywood Unichem Pharmacy
06.2012
National Certificate - Beauty Services (Cosmetology) Level 3 -
Bay of Plenty Polytechnic
National Certificate of the following: Introductory and Hair Design Level 2, Introductory Hairdressing Level 2, Certificate in Hair Design Level 2 -
Bay of Plenty Polytechnic
NCEA Level 2 -
Tauranga Girls College
National Certificate - Retail Pharmacy Level 3 -
Bay of Plenty Polytechnic
References
- Samantha Bell, 0210591207
- Annie Moon, 0272716765
- Michelle Barber, 02102851634
Hobbies and Interests
- Meeting new people
- Music/movies
- Art/design
- Make-up
- A love for fashion
Work Skills And Knowledge
- Product knowledge of natural health remedies/products
- Knowledge in naturopathic remedies
- Product knowledge of a wide range of cosmetics, in particular Revlon
- Product knowledge on Pharmaceuticals
- Sales and Service
- First Aid
- Health and safety
- Make-up application
- Customer Service
- Window displays and shop merchandising
- Use of toniq, point of sale
- Able to multi-task, problem solve and follow through
- Demonstrates initiative and judgement in making decisions
- Work well under pressure
- Work well as part of team
- Strong communication skills
Attributes
- Professional Attitude
- Helpful and polite
- Take pride in achieving the best possible results
- Well presented, honest, demonstrates initiative and judgement in making decisions
- A cheerful personality with a sense of humour
- Self motivated and organised with a can do attitude and can take charge when needed