Summary
Overview
Work History
Education
Skills
Earlier Employment
References
Timeline
Generic

KIRSTY HOLAKEITUAI

Auckland,New Zealand

Summary

Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives. Food-loving individual known for remaining composed and calm under extreme pressure. Organized individual with a strong desire to work in high-volume environments. Highly-motivated, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Catering Chef

Main cook
02.2024 - Current
  • Managed daily food truck operations to ensure smooth service flow.
  • Developed menus based on seasonal ingredients and customer preferences.
  • Coordinated inventory management to minimize waste and maintain stock levels.
  • Implemented marketing strategies to promote the food truck at local events.
  • Handled customer inquiries and resolved issues to enhance satisfaction experience.
  • Ensured compliance with health regulations and maintained cleanliness standards.
  • Ensured compliance with health regulations related to food preparation and storage.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Maintained records of daily sales transactions as well as monthly reports on financial performance indicators.
  • Inspected trucks daily before operating them in order to ensure safety protocols were followed.
  • Performed routine maintenance checks on equipment such as grills and fryers.
  • Analyzed competitors' tactics regarding menu items, prices and services offered.
  • Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
  • Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
  • Worked well within budget while incorporating high-quality ingredients to improve food quality.
  • Created new recipes with overstocked product to entice customers and move product quickly.
  • Handled cash and card transactions, maintaining accuracy in financial exchanges.
  • Designed and maintained a clean, inviting exterior and interior of the food truck.

Makeup, Hair & Nail Technician

Cut Above Academy
Auckland
01.2012 - Current
  • Practiced various styles of make up including; special effects, beauty and high fashion
  • Practiced various hair style techniques including; weddings, performances and display models
  • Practiced beautician techniques such as cleansing, toning, moisturizer and tinting
  • Studied hair culture and nail treatment
  • Studied the chemical and structural components in make up and beauty chemicals
  • Provided high-quality nail services including manicures and pedicures.
  • Maintained a clean and organized workstation following health standards.
  • Kept updated with industry trends and new nail care products regularly.
  • Developed creative designs on nails using a variety of colors and materials.
  • Provided excellent customer service through friendly interactions with clients.
  • Cleaned and sterilized tools and work areas between customers.

Education

Certificate of Make-up Artistry - Level 4

Cut Above Academy
01.2012

NCEA - Level 3

Unitec, Auckland Campus
01.2010

NCEA - Level 1 and 2

Western Springs College
01.2006

Skills

  • Excellent written and oral communication
  • Planning and organising skills
  • Excellent computing skills including spreadsheet and database
  • Adaptable to any situation
  • Excellent customer services skills including patience, empathy, assessment and negotiation skills
  • Menu development
  • Event marketing
  • Customer service management
  • Food safety compliance
  • Kitchen organization
  • Menu pricing
  • Food presentation
  • Food preparation
  • Plating and presentation
  • Waste reduction
  • Cooking methods
  • Safe food handling
  • Menu planning

Earlier Employment

  • Trends Cafe, Barrister, Ellerslie, 12/01/09
  • Kirby, Sales Person, Auckland Region, 12/01/09
  • Starbucks, Barrister, St Lukes, 12/01/05 - 12/01/08
  • Vodafone Business Sale Representant/2IC 2010-2013

References

Available on request

Timeline

Catering Chef

Main cook
02.2024 - Current

Makeup, Hair & Nail Technician

Cut Above Academy
01.2012 - Current

Certificate of Make-up Artistry - Level 4

Cut Above Academy

NCEA - Level 3

Unitec, Auckland Campus

NCEA - Level 1 and 2

Western Springs College

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KIRSTY HOLAKEITUAI