Summary
Overview
Work History
Education
References
Timeline
Generic

Kirsty James

Whangarei,WRE

Summary

I have been a registered Social worker for 19 years with nine of those years’ working within the clinical setting of Woman’s and children health, and Mental Health and Addiction Services. In addition to this I worked for 10 years at Oranga Tamariki (formally CYFS). Of the eight years in mental health and addiction services, four have been in the role of clinical coordinator.

I consider myself to be a passionate and motivated employee. I am friendly, responsible, approachable, highly organised and punctual team member. I enjoy being part of a supportive team environment, but also remain focused and dedicated when working autonomously.

I have the experience of stepping into new roles with quick adjustment, making positive changes with a focus on recovery, cultural competency; holistic well-being and solution focused interventions.

Overview

2025
2025
years of professional experience

Work History

Clinical Coordinator

Kia Tū Ngāwari
Te Whata Ora, Whangarei
09.2024 - Current

· Providing clinical leadership and guidance to Child and Adolescent Mental Health, Youth Forensic and Early intervention in Psychosis teams

· Cover and support to the Clinical Team Manager in relation to recruitment, performance management, and other operational matters when delegated

· Promotion of best practice and standards of care

· Care coordination with whanau

· Managing feedback from whānau

· Application of Te Tiriti o Waitangi by way of working in partnership with whānau, supporting and encouraging participation and for any identified gaps; redirecting to kaitakawaenga for support.

Clinical Coordinator

Intensive Community Team
Te Whata Ora, Whangarei
04.2021 - 09.2022

· Management of a small team of staff

· Oversight of case management, patient contacts and discharges

· Oversaw admission of whaiora to respite, sub-acute unit or the acute mental health ward when whaiora mental health deteriorated and they were no longer able to be safely supported within the community

· Addressing clinical issues, HR concerns, as they arise

Development of a service to improve higher levels of whaiora engagement and less use of acute services.

· Promoted the principals of Te Tiriti o Waitangi

Triage Forensic Liaison

Intensive Community Team
Te Whata Ora, Whangarei
01.2020 - 09.2022

Triaging and processing referrals to appropriate mental health services

· Referral and triage pathway project work

· Coordination of acute mental health crisis intervention

Established and maintained positive relationships with staff, senior management, primary health care service, and other agencies that were linked to our service.

Advocated for whaiora by supporting and respecting their rights, values, and beliefs.

Referred on to appropriate community mental health teams to ensure continuation of care following discharge from Forensic services

· Promotion of the health of Māori being at the forefront

Mental Health Clinician

Maternal and Infant Mental Health
Te Whata Ora, Whangarei
05.2017 - 12.2019

· Undertaking a comprehensive assessment, to identify mental and physical problems associated with the ante, peri and postnatal period using suitable assessment tools underpinned by evidenced based knowledge

· Assessment and intervention, with specific attention to diagnosis: māmā and infant bonding

· Contributed to care planning, involving clients and understanding of tāngata whaiora rights to make informed decisions

· Evaluating tāngata whaiora progress toward expected outcomes, including treatment, recovery and health education in collaboration with the client.

· Practicing in a manner that the client determines as culturally safe

· Facilitating and leading Circle of security training with whānau and service providers

Senior Practioner

Oranga Tamariki
, Whangarei
12.2006 - 04.2017

· Senior Practitioner in Caregiver team – assessing, educating and training new caregivers ongoing monitoring, reviewing and ensuring caregivers are connected to their community.

· Youth Justice Social worker - working alongside rangatahi and whānau to create intervention plans in Family Group Conferences

· Working collaboratively with community agencies, Corrections, Police, Youth Aid; Mental Health and Ministry of Education.

· Completing SKS and SACS screens for rangatahi while in Police cells.

· Creating safety plans around suicidal ideation, self-harm and drug use.

· Directing and facilitating professional’s meetings and whanau hui.

· Assisting rangatahi and whanau where possible to connect with their whakapapa and whanaugatanga connections to better understand ‘ko wai au?’

Supervisor

Te Whata Ora

· Preceptor for students and new staff, providing regular clinical supervision across disciplines to Te Whata Ora and Non-Government Organisation staff. I currently supervise three staff.

Education

Bachelor of Social Work

The University of Auckland
Auckland, NZ
04-2005

Social Work and Health

Open University of Cardiff
Wales, UK
08-2002

Te Whata Ora

References

Sarah Robinson –Clinical Team Manager

Kia Tū Ngāwari, Whangarei

Sarah.Robinson@northlanddhb.org.nz

Ph +64 21830664

Alan Witt –Acting General Manager

Community Mental Health & Addiction Services, Whangarei

Alan.Witt@northlanddhb.org.nz

Ph +64 211959732

Airini Mataara –Programme Lead

Te Whata Ora, Whangarei

Airini.Mataara@northlanddhb.org.nz

Ph +64 021890972

Timeline

Clinical Coordinator

Kia Tū Ngāwari
09.2024 - Current

Clinical Coordinator

Intensive Community Team
04.2021 - 09.2022

Triage Forensic Liaison

Intensive Community Team
01.2020 - 09.2022

Mental Health Clinician

Maternal and Infant Mental Health
05.2017 - 12.2019

Senior Practioner

Oranga Tamariki
12.2006 - 04.2017

Supervisor

Te Whata Ora

Bachelor of Social Work

The University of Auckland

Social Work and Health

Open University of Cardiff

Te Whata Ora
Kirsty James