Kirtan Kantibhai Jajadiya
Auckland,AUK
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical, and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Proven track record of optimizing administrative operations, enhancing customer satisfaction, and managing employee payments with precision using Xero accounting software. Adept at multitasking in fast-paced environments and committed to driving organizational efficiency and maintaining compliance in payroll processes.
Overview
4
4
years of professional experience
Work History
Office Manager
Star Hospitality Limited
Mount Roskill, Auckland
08.2023 - Current
- Developed and managed office policies, procedures, and filing systems; provided comprehensive administrative support including scheduling, reports, and inventory management.
- Supervised staff, organized schedules, delegated tasks, and managed office functions and activities.
- Assisted with budgets, financial statements, bookkeeping duties, and processed payroll accurately using relevant tools.
- Coordinated meetings, travel arrangements, client communication, and resolved customer inquiries.
- Ensured compliance with employment laws, monitored payments, and reviewed contracts for accuracy.
- Recruited, trained, and interviewed new employees while supporting HR functions.
Customer Service Representative
Mobil
Mount Roskill, Auckland
02.2023 - 08.2023
- Provided accurate information and excellent customer service to address inquiries, complaints, and product issues promptly.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Handled administrative tasks including filing, updating databases, generating reports, and tracking orders for timely delivery.
- Offered frontline support through calls, resolving service and billing complaints, including adjusting bills and processing refunds.
Administrative Manager
Kedar Group
Surat, Gujarat
05.2021 - 01.2023
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Coordinated with executives to meet deadlines, organized meetings with vendors/clients, and managed office supplies and equipment.
- Oversaw payroll processing, including timekeeping, data entry, and benefits administration.
- Supervised office staff activities, provided mentorship, and facilitated in-service training to support their development.
Education
Applied Management
Otago Polytechnic
Auckland, NZ12-2025
Skills
- Billing
- Vendor engagement
- Staff hiring
- Document management
- Office administration
- Administrative support
- Employee training
- Mail handling
- Scheduling
- Account reconciliation
- Staff training
- Data entry
- Team supervision
- Meeting planning
- Customer relations
- Office management
- Payroll and budgeting
- Payroll processing
- Staff management
- Employee supervision
- Organizational skills
- Team bonding
- Business administration
- Human resources
Languages
English
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
References
References available upon request.
Timeline
Office Manager
Star Hospitality Limited
08.2023 - Current
Customer Service Representative
Mobil
02.2023 - 08.2023
Administrative Manager
Kedar Group
05.2021 - 01.2023
Applied Management
Otago Polytechnic
Similar Profiles
Lindsey CanaparyLindsey Canapary
General Manager of Operations at 5 Star Hospitality/Royal INK SandwichesGeneral Manager of Operations at 5 Star Hospitality/Royal INK Sandwiches
Zolzaya Gerelt-OdZolzaya Gerelt-Od
Room Attendant at Empire Hospitality, Star HotelRoom Attendant at Empire Hospitality, Star Hotel
Deven MorenoDeven Moreno
Server at Star Hospitality Management Inc.Server at Star Hospitality Management Inc.