Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kishalya Govender

Albany Heights,AUK

Summary

Dynamic Brand Ambassador with a proven track record at Cheil Nz Limited, enhancing brand recognition and boosting sales through exceptional communication and customer engagement. Skilled in adapting sales and negotiation tactics to meet customer needs, fostering strong relationships, and leveraging social media marketing. Achieved significant positive word-of-mouth referrals by relating products to customer desires within budget constraints.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

Cheil Nz Limited
01.2024 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educating client on products in store with the correct information

Library Volunteer

Student Volunteer
06.2022 - 06.2022
  • Maintained clean, safe library environments for optimized customer comfort.
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Performed basic book reshelving and obtained items from book drop.
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.
  • Located books, magazines and other materials quickly according to patron requests.
  • Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
  • Processed new library collections, accurately cataloging and indexing materials.
  • Shelved books by subject according to Dewey Decimal System.
  • Improved library efficiency by identifying areas in need of additional support, such as restocking supply stations or tidying public spaces.
  • Assisted with the training and orientation of new library volunteers, serving as a resource for questions and providing guidance on best practices.
  • Organized circulation desk with over 40+ books and periodicals to be checked out.

Education

High School Diploma -

Rangitoto College
Auckland, NZ
01-2026

Skills

  • Customer Service
  • Exceptional communication
  • Customer Engagement
  • Ability to draw a customers attention
  • Able to relate the product to customers needs, wants and budget
  • Adaptable Personality
  • Relationship builder
  • Brand Awareness

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Virtual Reality
  • Augmented Reality (AR) Development
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Kayaking
  • Music
  • Photography
  • Fashion
  • Volunteer Work

Timeline

Brand Ambassador

Cheil Nz Limited
01.2024 - Current

Library Volunteer

Student Volunteer
06.2022 - 06.2022

High School Diploma -

Rangitoto College
Kishalya Govender