Kishalya Govender
Albany Heights
Summary
A passionate and outgoing student with experience as a Brand Ambassador, skilled in engaging diverse audiences and creating memorable customer experiences. I have a strong love for film, especially the horror and fantasy genres, and enjoy storytelling through both media and conversation. Known for my bubbly, energetic personality, I thrive in creative, fast-paced environments where I can connect with people and bring imaginative worlds to life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Cheil Worldwide
01.2024 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Engaged with a wide range of customers in high-energy environments to promote products and experiences.
- Confidently communicated brand messages and product knowledge in a clear, enthusiastic way.
- Created positive and memorable customer interactions through friendly, personalized service.
- Assisted in setting up displays, running demos, and maintaining a welcoming environment.
- Worked independently and as part of a team to meet promotional goals.
- Adapted to different audiences and settings (e.g., Shopping centers, events, and in-store activations.
- Built strong public speaking and interpersonal skills.
- Represented the brand in a fun, approachable, and professional manner.
Education
High School Diploma -
Rangitoto College
Auckland, New Zealand 04.2001 -
No Degree - Tourism And Hospitality
Nz School of Food And Wine
Auckland, New Zealand 04.2001 -
Skills
Customer engagement
Customer relations
Customer service
Ability to engage diverse audiences
Friendly and approachable demeanor
Creative thinking
Visual presentation skills
Reliable and punctual
Strong work ethic
Ability to work independently
Quick to learn product knowledge or scripts
Thinks on their feet in busy or unpredictable situations
Accomplishments
I’m a highly motivated and creative individual with a strong passion for storytelling and hands-on experience across a range of areas. I was honored to be named Volunteer of the Year after completing 72 hours at my local library, where I supported visitors and developed strong people skills. I’ve also completed a hospitality mocktail course, which helped me build confidence in customer service, presentation, and working under pressure. As part of my Media Studies course, I wrote, directed, filmed, and edited my own short film—an experience that deepened my love for storytelling and the behind-the-scenes magic of production. These experiences have shaped me into a confident communicator, a quick learner, and someone who thrives in both creative and customer-focused environments.
Certification
Mocktail course
Timeline
Mocktail course
07-2025
Brand Ambassador
Cheil Worldwide
01.2024 - Current
High School Diploma -
Rangitoto College
04.2001 -
No Degree - Tourism And Hospitality
Nz School of Food And Wine
04.2001 -
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