Kishen Chand
Mangere,AUK
Summary
I am an experienced team player bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
Work History
Courier Contractor
SUB60 Couriers
02.2017 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Computer Technician
Desktop Technology Services Limited
03.2016 - 01.2017
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Setting up, installing printers on site
- Configure computer networks
Customer Service Representative
First Security Guard Services
09.2015 - 02.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Team Member
Wendy's
09.2012 - 09.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor - Information And Communication Technology
MIT
Manukau, NZ01.2016
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- GPS Navigation
- Relationship building and rapport
- Working Independently
- Customer Service
- Problem-Solving
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Assembly
- Desktop and laptop installations
- Installation and Repair
- Computer Troubleshooting
- Attention to Detail
- Software Installation
- System Upgrades
Timeline
Courier Contractor
SUB60 Couriers
02.2017 - Current
Computer Technician
Desktop Technology Services Limited
03.2016 - 01.2017
Customer Service Representative
First Security Guard Services
09.2015 - 02.2016
Team Member
Wendy's
09.2012 - 09.2015
Bachelor - Information And Communication Technology
MIT
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