Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
SalesAssociate

Koliniasi Fa'onevai

Auckland,AUK

Summary

Dynamic Sales Associate with proven expertise at Nike, adept at fostering customer relationships and driving sales through effective problem-solving and suggestive selling techniques. Recognized for reliability and punctuality, I excel in team collaboration and have successfully trained new staff, enhancing overall store performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate

Nike, Retail Prodigy Group (RPG)
11.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

Mount Roskill Grammar School
Frost Road, Mount Roskill, Auckland 1041

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Flexible schedule

Accomplishments

  • Awarded August MVP 2024 (Employee of the Month)

Languages

English
Native or Bilingual
Tongan
Native or Bilingual

Timeline

Sales Associate

Nike, Retail Prodigy Group (RPG)
11.2022 - 05.2024

High School Diploma -

Mount Roskill Grammar School
Koliniasi Fa'onevai